Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
techno fright
on April 7, 2013
Posted by: whumpus
Have been using TurboTax for 4-5 years and have never had any issues with federal or state tax agencies. System addresses common issues but also asks questions that normally would not be considered for both income and deductions. Creates a feeling of accuracy and security.
What's great about it: retains last years info, asks pertinent questions, questions and comments create a comfort level of professionalism
What's not so great: needs to be more clear that updates need to be received when working off harddrive instead of disc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DEtailed review
on April 7, 2013
Posted by: lawlen
Used it for years and never had a problem. Entirely a good experience, other than having to pay taxes.
What's great about it: Easy entry and assured calculations
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Enjoy!
on April 7, 2013
Posted by: Redman12
I have used Turbo Tax for many years and my filing of taxes just keeps getting easier and easier. The step by step guidance makes filing my taxes stress free and once I start and can't stop the ennoyment and relief of getting to the finish line to submit the returns. I can also enjoy doing my tax return in my home when I want to complete Turbo Tax (like at midnight). Tax filing doesn't get easier than this!
What's great about it: Step by Step easy-to-follow guide
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 7, 2013
Posted by: BSA1959
I have used Turbo Tax for many years. This is the first year that it did not automatically transfer all of the personal information from the past return to the new return. Maybe it was the way I had the other return saved, however, it was saved in the same location and in the same manner as in the past.
Form 8938: (Other foreign assets) On the error check, it required that I fill out Part IV, but I don't think I needed those boxes checked because I did not need to file those forms. However, without checking those boxes, I could not get past the error check.
Form 8938: Also during the error check, it required Part II, Item 8 to be filled out, even though I indicated that the asset was a stock. I filled out item 8, then went back and deleted the entries. On the next error check, it went through without errors.
Form 8938: On two additional foreign assets, I could not fill out Part III. it could be because the accounts were a low value, however, it would be good to have a prompter from Turbo Tax that said it was not required.
What's not so great: Form 8938 and transfer from past return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth and Easy
on April 7, 2013
Posted by: HappyZ
I have used TurboTax for years and this year's version was again a winner.
After finishing my Federal return, I had to spend little time on my Virginia state return - a real time saver.
What's great about it: I liked the way it showed my 2011 numbers against my 2012 numbers. Made it very simple to catch everything.
What's not so great: Virginia state efile should be free. Why is Virginia charging???
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always easy to use
on April 7, 2013
Posted by: NYGuy
Have used Turbo Tax for years, but when I get hung up I get sent to internet for answers that never exactly answer my question.
What's great about it: Love the step by step process
What's not so great: Can't get easy answers to some questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
few errors
on April 7, 2013
Posted by: Anonymous
Three mistakes noted:
1. once I did my sons taxes it I efile the feds but needed to mail state virginia would not go to print copy auto had to go to forms it kept asking if i wanted to file efile or exit
1. once I did my sons taxes it I efile the feds but needed to mail state virginia would not go to print copy auto had to go to forms it kept asking if i wanted to file efile or exit
2. once i finished with 1099 misc income it never went back for the deductions on the 1099 again had to go to forms.
3. State of NM taxes it took the amont of income and taxes paid to the state but did not show that until the end but during the guide me it asked me for the taxes paid for income on 1099mics so I put the amount in the box it doubled my amount had i not already figured that out manually I would have sent in a double amount and had an audit with taking twice what I was actually due.
What's great about it: good review
What's not so great: 1099misc
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Straight Forward
on April 7, 2013
Posted by: sportsbrian
Turbo Tax is a heck of a lot easier than doing it the old fashioned way. If you use it for more than one year, the comparison with the prior year info is also great.
What's great about it: You can skip the federal and state form instructions
Written by a customer while visiting turbotax.intuit.com