Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Easy Tax preparation!
on February 10, 2013
Posted by: Bubba901
Tax preparation was very simple and found deductions that I was not aware of!
What's great about it: Thorough explanation of each entry
What's not so great: Help did not work to well, could not submit question
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EZ is easy
on February 10, 2013
Posted by: Deederdoo
It took only a little while to complete and I feel totally confident that it is 100% accurate. Can't wait to get my refund! Thanks Turbo Tax!
What's great about it: easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got an awesome refund!
on February 10, 2013
Posted by: JLJP
We completed our refund within an hour.
What's great about it: Very easy to follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it by JimmyRu
on February 10, 2013
Posted by: Anonymous
I love Turbo Tax
What's great about it: Oncen you fill in all the stuff the first year using it aftewards is a breeze
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice and Easy
on February 10, 2013
Posted by: aztimer2
I like the software because its easy to return to where you were in the process. The explanations could be better when it comes to the 1099INT OR 1099R, If its noted in the W2 then why does it allow you to input info in the investment category. its like working twice on the same subject. oh well 3 hours and I'm done.
What's great about it: When all your paperwork is ready its easy.
What's not so great: When you don't have all your paperwork ready it takes forever.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Out of Country Payers
on February 10, 2013
Posted by: Arthurj
When preparing substitute Form 4852 for monies received from the United Kingdom I am asked for "Employer's or payers identification", this is not a problem because it is quaified "if known", however the check errors tells me that I need to enter the ZIP code. The U.S. zip code is numeric, the U.K. postal code, also Canada is alpha numeric and the form will not accept the data. If this gets fixed you wont need to keep telling me I have errors. Thanks; Arthurj
What's great about it: I have for years now found the product eay to work with
What's not so great: Inability to enter certain data
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy first time user.
on February 10, 2013
Posted by: stpaterson
I did like TurboTax, this was my first time using it. It was nice not having to answer my questions from a booklet for once. It was east to use and very comprehensible. I would use this product again.
To explain the cons, I didn't like how certain boxes were not checked on the worksheets that needed to be filed to the IRS, it was just assumed the boxes applied. I feel when working with the IRS, you need to be thorough.
Second, I didn't like how I was being asked to file a 1099-R and I didn't have any applicable incomes other than wages. I tried to fix this, which turbo tax would not allow me to go back and fix this issue. This made me a bit concerned and worried I accidentally said yes or no to the wrong question. I ended up going through the printed returns and manually making sure everything looked ok.
What's great about it: Easy to use and comprehensible.
What's not so great: Some boxes not checked, couldn't open questions pertaining to forms to find errors.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bait and switch.
on February 10, 2013
Posted by: Puckett
I could have got this done cheaper at a "live" tax preparer.
What's great about it: Easy.
What's not so great: Pay for state and STILL pay for state e-file.
Written by a customer while visiting turbotax.intuit.com