Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
I worried for nothing!
on April 6, 2013
Posted by: lss123
I put off filing my taxes until April thinking it would be complicated. It was a snap. Turbo Tax took me through the process step by step and couldn't have been easier. What a relief!
What's great about it: Easy as 1,2,3
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filed to the Max
on April 6, 2013
Posted by: PaperBender
This is not my first use of TurboTax. It gets better every year. It seems more lively in response. It covered all my taxes in record time. I especially appreciated the constant comparison with last years numbers. I was not so appreciative of the multiple opportunities to print the SAME file for my records. Perhaps one could set a flag to indicate when it has been printed and could notify one of this fact before they commit to another ream of paper?
All in all, TurboTax is a great aid in filing my tax returns. The state return convenience alone is well worth the price of the program.
What's great about it: EASY! Let the lamb to the slaughter easily, without being repetitive or obnoxious.
What's not so great: Multiple Opprtunities to save my results again and again and again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Works!
on April 6, 2013
Posted by: None2013
I've been using TurboTax for more than 10 years with great success. I still don't like doing my taxes, but I would not be able to without it!
What's great about it: Easy to complete, logical flow for non-pro
What's not so great: Sometimes difficult to backrack
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Finished with ease
on April 6, 2013
Posted by: ekh1
This program is very user friendly. Takes the worry out of doing taxes.
What's great about it: Very easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Personal representative of deceased tax payer
on April 6, 2013
Posted by: majorthordog
No instructions on what forms to use and how to sign if you are a personal representative of the deceased.
Turbo Tax really dropped the ball on this one.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good as always
on April 6, 2013
Posted by: Joewa
We really appreciate using Turbo Tax deluxe year after year. It is efficient and easy to use.
What's great about it: Turbo Tax has been great thru the years. We have appreciated the effeciency of the return process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Easy
on April 6, 2013
Posted by: Avikc
The preparation was quick and easy, with ample guidance and information along the way. What was particularly helpful was how the unusual items were clearly labeled "nor common".
One con I have is the occasional upsell, which was a distraction, specially after I had already paid for the software. No matter, it could easily be ignored, and the process was efficient and accurate.
I also was somewhat distracted by the requirement to update every time I logged on after a few days, but I hold the government and the IRS responsible for that, and not TurboTax!
One con I have is the occasional upsell, which was a distraction, specially after I had already paid for the software. No matter, it could easily be ignored, and the process was efficient and accurate.
I also was somewhat distracted by the requirement to update every time I logged on after a few days, but I hold the government and the IRS responsible for that, and not TurboTax!
What's great about it: Fast accurate filing
What's not so great: Requires too many updates
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Years taxs done easily with Turbo Tax!
on April 6, 2013
Posted by: earthmagot
I have been using this for almost as long as it has been available. I love it. The It's Deductiable could be better with a better list of items such as food items..
What's great about it: quick, simple, conveniant, cost affective
What's not so great: It's deductiable list are too limited.
Written by a customer while visiting turbotax.intuit.com