Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Works great for an Expat
on April 6, 2013
Posted by: NWCTenor
This worked great for me. I'm living abroad and this took care of my taxes just fine. I would recommend this to anyone. I think that there could be more explaination of some of the tax terminology, but overall great.
What's great about it: Got a great return!
What's not so great: Not all terminology is explained as much as I'd like.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super fast!!!
on April 6, 2013
Posted by: mookie123
Each year Turbo Tax gets better and better. This year has been the fastest and easiest return ever. Continuous improvement!
What's great about it: Very easy and fast way to file my taxes.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I <3 Turbo Tax!!!
on April 6, 2013
Posted by: Doid
My husband used to work for Turbo Tax, and we used it for the first time last year, it was much easier and I didn't need to get a amended form this time. We have always use my husbands dad whom filed our taxes wrong and when we had it amended we ended up having over 1000 more for a refund. Turbo Tax was extremely easy to use and I had no trouble getting assistance when I needed it, I will be continuing to use the software in the following years
What's great about it: Easy to use and great support
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It Gets Easier Every Year
on April 6, 2013
Posted by: Maret
Overall nice product:! It guides you through the process and has easy to access help when you need some clarification or review of the particular item. If your calculation ability isn't strong, no more worries with Turbotax. This product also allows for confidence levels where it will walk you through each step or allow you to simply choose what you need to complete. I especially like the Its Deductible feature that provides values for your donated non-monetary items like clothing and common household items. I have also contacted their customer support a few years ago and found them helpful and willing to work with me to solve the problem.
What's great about it: Highlights where you might have missed entering some data
What's not so great: Some responses to questions return to the default when you want to revisit/review inputted section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Couldn't Do This Without TurboTax
on April 6, 2013
Posted by: JMac16
I have used TurboTax for years and just couldn't imagine doing my taxes without it.
What's great about it: Easy to use, Explains the Details, Thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 6, 2013
Posted by: traczack
The process of answering questions is easy and you can always go back if you have questions to check your work
What's great about it: It's quick and easy to follow
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy a college graduate can do it!
on April 6, 2013
Posted by: csledge
I have used TurboTax for the past 4 years and it is infinitely easier to use than IRS documents and schedules. I always get my maximized refund and they backup their word with filing protection. What more could you ask for??
What's great about it: Thorough made simple
What's not so great: Had to pay for software, efiling processing and state filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Help
on April 6, 2013
Posted by: jook
WAS ABLE TO DO THE ENTIRE FAMILY'S TAXES WITH EASE. NO PROBLEM WHEN YOU HAVE TO DO TAXES FOR TWO STATES. TIRBO TAX GUIDED ME THROUGH THE ENTIRE PROCESS. THANK YOU TURBO TAX!
What's great about it: Was able to do the entire family
What's not so great: Nothing to complain about
Written by a customer while visiting turbotax.intuit.com