Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
on February 10, 2013
Posted by: notbob123
Must use for anyone doing their taxes
What's great about it: easy to use and acurate
What's not so great: none found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Flawless Execution with HUGE RETURN
on February 10, 2013
Posted by: cm52571
Why pay somebody else to do something that YOU can do yourself for much less????
TURBO TAX DELUXE does it ALL!!
Step by Step Process...
All YOU have to do is EXECUTE it to get the biggest RESULT possible.
What's great about it: From NOVICE to EXPERT in less than an hour
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable resource year after year
on February 10, 2013
Posted by: hamstermom
I have used TurboTax for several consecutive years and wouldn't use any other method. I have used if for sale of home, business income, investments and found it to be accurate and manageable for the do-it-yourself tax filer.
What's great about it: step-by-step guidance
What's not so great: Very complicated situations require you to do some research; state e-file fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on February 10, 2013
Posted by: noithappy
Had probems with the state return it woild not pull Pa up. on the disk Had to re download program . Finally did pa return and then Waited more than 1/2 hour and it would not take my payment for state return. Called the help number 37 minute wait to talk to some one . I Think not. Did not process my State returns with you..
What's great about it: Did a nice job with federal returns
What's not so great: Would not pull up pa state return on cd
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY AS ALWAYS
on February 10, 2013
Posted by: IAMSIR2U
As always, TT is easy to use. If I had a question I used the search function. I just needed to do math where it asked for totals, TT handled the rest. There were several areas that needed more documentation that TT made me aware of. Almost felt like having a proctor looking over my shoulder. Thanks again TT!
What's great about it: All I had to do was fill in the blanks
What's not so great: Seeing my refund drop as I entered information
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 10, 2013
Posted by: nicholas2
I do not have an employeer so filling out that form with an employeer ID # did not work for me. It did finally transmit but not sure what will happen with that info. Confusing. I have liked Turbo Tax and have used for many years, but this year was not easy. Not sure what I'll do next year. sorry
What's not so great: Had trouble with donations. Didn't like doing it myself. what happened to easy you decide?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
still easy to inderstand
on February 10, 2013
Posted by: Dckc1989
Seemed like a lot of questions , duplicated for self and wife , could have one set of questions with boxes for self and wife to check if applicable.
What's great about it: fast
What's not so great: many questions and no carry over from previous year $$
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on February 10, 2013
Posted by: meiersl
Everything was fantastic as usual. The only trip up I found this year was the "non-Arizona municipal interest" question. After some research (again, no accountant experience on this end) I found out I had a choice as to which form I could have chosen, regarding the 140 forms. I changed it to the 140 short and that saved the day. It would be helpful if we had a choice in the matter up front, like you guys do on all the other spoon fed questions. I have several friends that use Turbo Tax and they were as ready as ever to file, except for that trip up. You guys have made it so easy to file I guess one little thing can make one think we hit a road block. If that little part can be made a bit more clear for next year, the con portion will be blank. Thanks for a great product. Customer for life!
What's great about it: All questions are asked in a very layman's terms. This is extremely useful to us "non accountant" types.
What's not so great: Got pretty confused on the whole "non-Arizona municipal interest" question.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com