Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5 out of 5
5
Thorough Tax Prep Process
on April 6, 2013
Posted by: Beets
I have been using TurboTax for 3 years. I've used professional tax preparers in the past and find that. TurboTax provides the save level of expertise and security I need to file my taxes. I itemize deductions and the step by step process is very easy to navigate. It allowed me to accurately price out charitable items and work through college related costs, and unemployment situations with ease. It was exceptional in helping me to understand what deductions were or were no longer applicable. It also allowed you to print out every single calculation page for your records.
I will continue to use this method and recommend to my friends.
What's great about it: Easy to navigate; provided concise explanations of process
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2012 review
on April 6, 2013
Posted by: reviewer12
Been using this awhile and works for me. Occasionally does a few weird things (like not saving properly) but am used to this by now. May try another option next time due to cost.
What's great about it: easy to use
What's not so great: high cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Consistant Tax software
on April 6, 2013
Posted by: willysam
Overall Turbotax continues to be my tax software of choice. Pulling data from the prior year to start the return is an outstanding feature. I would like to see more analysis of the data including multiyear trending of my taxes, up to five years prior, if the data exists.
What's great about it: Pulls data from prior year
What's not so great: Cost of multiple states, ability to easily reference where detailed information was generated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 6, 2013
Posted by: Tapi
Love that it pull details forward from prior return- Very easy to use at home
What's great about it: Very easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Awesome!
on April 6, 2013
Posted by: Anonymous
I have used Turbo Tax for several years now and it makes doing my taxes so much easier. All of my info is transferred from the previous years return so it takes a lot less time. I recommend Turbo Tax to all my friends.
What's great about it: Makes doing your taxes less of a hassle. Walks you through everything step by step.
What's not so great: Can't think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy Returns
on April 6, 2013
Posted by: krou48
Federal return was a breeze. I had an issue with the state return. The first try at doing the State return put me in a loop of checking for updates. It kept coming back to the same screen after the check. I finally got out and came back in later. It checked for updates first and that solved the problem.
What's great about it: Step thru process made sure I didn't skip somthing
What's not so great: Had to wait for CT update to complete State form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax Deluxe
on April 6, 2013
Posted by: Kath62
Was easier to use than the first program I bought.
What's great about it: Easy to use, they step you thru it and ask the extra questions to help you fill in the forms.
What's not so great: Would be nice if one state return was included for free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Experience
on April 6, 2013
Posted by: Anonymous
This is a great product. I use it every year
What's great about it: lots of self help
What's not so great: had a rollover and was not clear where to put the rollover info
Written by a customer while visiting turbotax.intuit.com
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