Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
2012 Turbo tax
on April 5, 2013
Posted by: Ibis745
User-friendly and clear instructions for tax data compilation and form generation. User easily can maneuver between Turbo's "Easy-Guide" and the actual tax forms. I also appreciate being able to automatically carry over tax data from previous tax-year. Turbo provides a comparison of current and previous year. It would be nice if the DELUXE version included form 1065.
What's great about it: I feel confident no taxable item (or refund option) is being overlooked. Excellent search engine.
What's not so great: Constant upgrades to program throughout tax season. Should have a moratorium after 31-December.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect!
on April 5, 2013
Posted by: anabeth
I've been using TurboTax for many years and wouldn't do it any other way.
What's great about it: works every year
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 5, 2013
Posted by: DebbieCM
I love how it fills in most of the return based on last years return. It walked me through the whole process. I had quite a complicated return this year because I sold my condo, but it was possible on my own with this program. I also love how easy it was to e-file. This makes the yearly tax process so much easier and inexpensive!
What's great about it: Walked me thru all parts
What's not so great: none!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
customer service award!
on April 5, 2013
Posted by: maryscats
George F at technical customer service was the best. He worked with me until my issues were resolved satisfactorily. I was duly impressed with his customer service skills.....Thank You!!!
What's great about it: George F stayed with me until the problem was solved
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easiest TTax yet but there are a few problems
on April 5, 2013
Posted by: Skypilot1969
In one popup "Interest" includes dividends.
What's great about it: Easy to use
What's not so great: Tricky to e-file Fed and mail state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 TurboTax for MAC
on April 5, 2013
Posted by: SilverSenior
Each year seems to get easier. As long as you have good personal records, the process is simple albeit time-consuming.
What's great about it: TT has improved significantly over the years. I have been using the service for 15 years. Very straight forward.
What's not so great: Not much to complain about.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 5, 2013
Posted by: jmdcn1
Mostly I was happy with turbo tax just a few minor issues
What's great about it: easy to use
What's not so great: unable to find where to put some deduction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, Easy
on April 5, 2013
Posted by: SarKris
I have used Turbo Tax for at least 5 years and have been very happy with it. It makes doing your taxes so easy anyone can do it. I used to be afraid to do my own taxes and took them to a person to have them done. That was a lot of extra running around. Now that I use Turbo Tax I can do them at home at my own pace whenever I want with no extra steps.
I would recommend Turbo Tax to anyone.
What's great about it: VERY easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com