Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Another good experience
on April 5, 2013
Posted by: 3crazykids
Love that I have the option to do my own forms if I choose. Guide covered all my tax situations as usual.
What's great about it: detailed question guide
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank Cod I'm finished
on April 5, 2013
Posted by: robu
The prrogram was very comprehensive and moved in a logical progression. I was confident that it was covering all the situations after I discovered an abnormal income item in my 1099s. Ihad contacted the IRS, but need not have worried. Turbo Tax handled the item exactly as the IRS told me.
What's great about it: Accuracy with information and computation
What's not so great: vague Help comments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
How to know?
on April 5, 2013
Posted by: catlver
For some reason, last years' information didn't appear like it usually does, so it was a little more difficult to compare to make sure I wasn't leaving anything out this year. But even with that little glitch (which could have been something I omitted when I first loaded the program) it went extremely fast and I would say I was completely done inputting within an hour! Woohoo! Of course, that's because I had all MY information lined up ahead of time (receipts totaled, etc.) And I must say, I was pretty shocked at my refund amount, in a good way. But how do I really know, without using another tax program and re-doing my taxes, whether or not I got the absolute BEST refund I could get? I don't! And, frankly, I don't care. I'm happy with what I'm getting.
My only complaint is when I went to file. I always end up having to pay State taxes, so no need to E-file those and pay the fee associated with that privilege. This year there was no option to E-file Federal and mail in the state forms, so I had to literally spend over an hour trying to figure out how to accomplish THAT task. The FAQs were no help in that area.
But overall I am quite happy, the program is very easy to follow and that's what I need since I wouldn't know where to start otherwise.
What's great about it: very easy, quick,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Easy Year-After-Year Easy Easy
on April 5, 2013
Posted by: RidleyRoady
I think it has been 20 years [or more] for me on Turbo Tax. I have never had a problem.
It has seen me through retirement, refinancing home, selling income property, remodeling home. And everything else....
What's great about it: Straight Forward. Complete. Integrated with Quicken.
What's not so great: Not a face-to-face human transaction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 5, 2013
Posted by: Trapper22
I use Turbotax every year - as long as I can manage at my age I will continue to use Turbotax
What's great about it: sSeems to cover everything
What's not so great: a few questions are a little confusing but i managed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Improved my federal refund.
on April 5, 2013
Posted by: Kaleita
Tried a free online tax software first, definitely did not match up to Turbo Tax in any way, shape or form needless to say I made more work for myself but learned I will stick with Turbo Tax in the future.
What's great about it: Ease of use and ability to locate forms for review/editing.
What's not so great: Educational expense question/answer area lacking. Had to call the IRS for the necessary information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Painless
on April 5, 2013
Posted by: vintax
I started using TurboTax at least 12 years ago after paying a fortune to accountants. It is incredibly simple even for anybody without accounting skills.A painless, step-by-step hand holding that gently prods you for information to make sure that you are entering everything. Plenty of chances to review everything as you go along.And plenty of help along the way if you have questions.The icing on the cake is at the end when it revews your form for any errors. Then your choice of how to file and pay--simplest method is to simply file and pay online (at this point you simply need an index finger to push the e-file button). No more standing in the long post office lines with tax mailers in early April. I can not imagine a simpler method of doing taxes---this is a breeze.
What's great about it: Extremely easy process to do your taxes.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I'm Done
on April 5, 2013
Posted by: Rappinds
I really enjoyed the experience, however would have like to been able to print the confirmation information after e-filing federal return.
What's great about it: Walked right through return
What's not so great: Didn't get to print confirmation of E-file
Written by a customer while visiting turbotax.intuit.com