Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
1
Does not work with MAC!!!!
on February 28, 2013
Posted by: Zagloba
Tried to e-file. Transmission error. Claimed it needed an update. Said to update, no update available, you are up to date. Still will not e-file. hate to but file by mail. Print out, no Federal filing instructions!!! Now what. DOES NOT WORK. How can I be sure the return is right??? It claims I have an error on state return, but it is not an error, the software is wrong.
Do not buy if you have a MAC and want to e-file.
What's great about it: calculated taxes I hope
What's not so great: would not e-file and no instructions to file by mail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT Tax eases Filing
on March 4, 2013
Posted by: NRidgeOh
Fantastic program, easy to use, creates best possible tax filing with little effort.
What's great about it: Easy to use
What's not so great: Asks for upgrade to premier when not really req'd
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Program
on March 4, 2013
Posted by: Roy11
Used Tax professional when I goof on some added deductions that I had overlooked. Was very impressed as the tax associate worked with me until I had resolved the situation.
What's great about it: Amazed how easy it is to use.
What's not so great: would like a password access to file when filling out over a period of time.( days )
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Painless as possible
on March 5, 2013
Posted by: mrsecook
Been using TurboTax for years, and plan to continue.
What's great about it: Hand holding
What's not so great: No cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not as good as it used to be
on March 10, 2013
Posted by: dissatisfi3d
turbo tax used to be great. last year and this year it is much glichier, is not as good at transfering info from previous years, and is flat out missing forms that should have been filed with my taxes. I was audited recently because turbotax didn't file a form it should have with my return. This year it missed another form--thank goodness I knew enough to go digging for it...but most people get these programs so that the program does the thinking for them and they don't have to be a tax expert. I WON'T buy turbotax again.
What's not so great: too many to count
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Filing was fun
on March 31, 2013
Posted by: Chet8000
from Coconut Creek, FL
Exceptional software
What's great about it: the program was easy to use
What's not so great: none
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed this year
on April 8, 2013
Posted by: rjf7
I have used TurboTax for the past 8 years and this is the first time I have had a complaint. It has to do with printing out my return. It has taken me several hours to print it. It just goes sloooow and it misprints names/numbers. I thought it may be my printer but it prints other things like normal. I finally downloaded my return to a pdf file and printed from that.
I'm sure it's the software I bought. Any one else having this problem?
I'm sure it's the software I bought. Any one else having this problem?
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Tox Tax Filing
on April 13, 2013
Posted by: DrDC
Using Turbo Tax is truly a non-taxing (pun intended) process. I couldn't find an easier or more productive way of filing my taxes unless I used a CPA (and that would cost yet a few more bucks). TT has done a nice job of compiling a truly effective, guaranteed process for taking care of on of life's less desirable things to do. I mean, who really likes to do taxes? Thanks for adding a little ray of light to my day!
What's great about it: Quick, clean, clear, step-by-step, support, resources, gratifying
What's not so great: None
Written by a customer while visiting turbotax.intuit.com