Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
awesome
on April 4, 2013
Posted by: Spunkysr
Being using it for the last 15yrs love it
What's great about it: very easy for my 74yr old brain
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy filing
on April 4, 2013
Posted by: jjbrant
real easy to fill in and get done but the printing was a little confusing at first.
What's great about it: great step by step
What's not so great: print options not easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Surprises
on April 4, 2013
Posted by: Rajdheer
Leads you to believe that your return is ready for e filing until you try doing it then it raises flags for which the answers are not easy to find. Better to raise flags as you are answering the questions rather in the end. Must provide a contact number as you go to sort the confusion out before a section is completed. It was my first experience and not very pleasant one
What's great about it: Decent Q&A approach
What's not so great: Confusing with some forms like K1. Guidance is poor. Raises questions in the end on tha.t
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love that saving money doing my own taxes
on April 4, 2013
Posted by: kalmpl
We dont have a lot of things to enter in our return so it is not a complicated procedure and Turbo Tax really does make it effortless, I know I will continue to use it year after year.
What's great about it: Transfers all my info each year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASIEST TAX EXPERIENCE EVER!
on April 4, 2013
Posted by: HUNNYBADGER
I HAVE BEEN HAVING AN ACCOUNTANT DO MY TAXES FOR YEARS, I DECIDED TO GIVE TURBO TAX A TRY THIS YEAR AND WAS IMPRESSED AT HOW SIMPLE, STRIAGHT-FORWARD, AND USER FRIENDLY IT WAS!
What's great about it: FAST AND SIMPLE
What's not so great: NONE
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Rocky Road
on April 4, 2013
Posted by: PoorTom
Leaving the Step-by-Step, for example to look at a Schedule, it was difficult to return to the same place in the SbS, and when I finally got back to the last item, the bullets I had selected had not been retained. It would be helpful to have a simple "Resume Step-by-Step" button so that no matter to where you wander, you can always return to where you had left off in the interview. Just going back through the Topic List was not specific enough.
After discovering an error on a form, it was difficult to make the correction on the form without returning to interview. If there are "editable" and non-editable versions of the form, I was not able to determine how to access the version that would let me make corrections directly in the form itself.
We have foreign pension income, without a 1099-R from the foreign payer (and therefore no Federal ID No.. TurboTax should have a separate section in the Step-by-Step to cover this circumstance. It is not that rare.
It was complicated getting the correct TD F 90-22.1 forms, for both individually and jointly-owned foreign bank accounts. It took quite some searching to get all of the correct information and continuation pages together.
Although we file our federal return electronically, we still must print out and mail the TD F 90-22.1. Just before or after filing electronically, TT should suggest printing out the form.
The step-by-step interview should ask if the filer has had a change-of-address, and if so, suggest Form 8822.
What's great about it: For most part, Step-by-Step was comprehensive and logical
What's not so great: Had difficulties with special circumstances and returning to completed information.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on April 4, 2013
Posted by: noidea40
My taxes are fairly easy. Nothing other than typical deductions. I was recommended to use Turbo tax by my old supervisor, who had more complex taxes. I liked the walk through of the medical because I had unexpected expenses this year. It helped quite a bit. I have been using Turbo tax for aprx 10 years now.
What's great about it: Simple walk through steps help me be complete
What's not so great: ads, other products to sell
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yes! Finished and still have most of my day left!
on April 4, 2013
Posted by: Pegster1
So happy that what used to take me six hours, now only takes one and a half. I still don't like to pay taxes, but now I don't dread it. Thanks!
What's great about it: Transfer of data? Excellent. Succinct questions-great.
What's not so great: Honestly, nothing.
Written by a customer while visiting turbotax.intuit.com