Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Crazy Two State Refund!
on April 3, 2013
Posted by: MereMere
This was a very easy process for a difficult return due to living in multiple states. I just don't think you should have to pay for an additional state return.
What's great about it: I liked the step-by-step instructions and how information was shared between returns.
What's not so great: I don't think you should have to pay for a second state return. :-(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
HOORAY! I'M DONE.
on April 3, 2013
Posted by: MOM007
SOMETIMES I WAS NOT SURE WHERE TO ENTER A DEDUCTION BUT EVENTUALLY I FOUND THE RIGHT SPOT. I JUST HAD TO REREAD THE INSTRUCTIONS. I ESPECIALLY LIKED REMINDERS OF WHAT I HAD OMITTED. THEY ACTUALLY INCREASED MY DEDUCTIONS. AT THE END. THERE WAS A RATING ON MY CHANCE OF AN AUDIT. MY CHANCE WAS VERY LOW, SO I GUESS I DID A GOOD JOB ON MY RETURN.
What's great about it: THOROUGH
What's not so great: CONFUSED ABOUT WHERE TO PUT SOME ENTRIES BUT ONLY AT FIRST.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Simple Year of Filing
on April 3, 2013
Posted by: SilverFox134
You won't find a more thorough Tax Prep Software - it answers all your questions with a simple Click n Pick style and selection. I've been using it since it first arrived on the Software plain. The beauty of transferring the previous year's information makes it a snap to get started. Entering W-2 is so simple since the previous year's information is already populated.
What's great about it: Program just keeps getting easier and easier!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick task!
on April 3, 2013
Posted by: bauser
The fact that I could do multiple returns is a great feature. Turbo tax is an excellent tool to use in completing your taxes. I have recommended it several times. The interview process was lengthy, considering I knew it would use the EZ form for my kids.
What's great about it: Ability to do multiple returns.
What's not so great: The print and review didn't pop up until the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is Turrific
on April 3, 2013
Posted by: wolfpaq01
Ive used TT for years, and it is the greatest
What's great about it: Simple to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Did a good job
on April 3, 2013
Posted by: Carto2
I input the wrong sales tax on my car and it took me a while to find where to make the corrections. Otherwise the program works very well.
What's great about it: Depending on questions set you to different forms
What's not so great: Hard to find my input errors
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Supurb support help
on April 3, 2013
Posted by: cmd310
I've used Turbo tax for years now - it is a super easy to use!
What's great about it: Super easy to use
What's not so great: had to use chat - couldn't find answers with the help tab
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made paying more bearable...
on April 3, 2013
Posted by: Doigie
Sorry.... I don't know how you could improve it.
What's great about it: Simple, user friendly
What's not so great: No complaints....
Written by a customer while visiting turbotax.intuit.com