Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
LONG LONG ENDING
on April 3, 2013
Posted by: BASHA
FED WORKED WELL, BUT I PREFER USING PAPER AND THE FED PUBLICATIONS. DELAWARE IS ANOTHER MATTER. I HAVE MOVED FROM DEL TO FL AND WAS A NON RESIDENT FOR ALL OF THE YEAR. I FINALLY GOT TO THE RIGHT FORM AND ALSO HAD TO ZERO OUT A BUNCH OF ENTRIES ON OTHER FORMS. NOTE: TAXES HAD BEEN WITHELD IN ERROR AND SENT TO DE. I WANT THEM REFUNDED TO ME AND HOPEFULLY THEY WILL.
What's great about it: NOT MUCH
What's not so great: DELAWARE TAX FORMS ARE MUDDY WATER TO UNDERSTAND
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 3, 2013
Posted by: KensG
Complexity and slowness is getting out of hand. My first Turbotax for a Mac 30 years ago, fit on a 512K diskette! And, did my taxes!
What's great about it: I am familiar with your approach and appreciate the accuacy.
What's not so great: Trying to enforce tax law for all situations makes it cumbersome.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 3, 2013
Posted by: timmy1
As much as I hate doing taxes, TURBOTAX make it hurt a little less in its ease in use.
What's great about it: Easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Years of Loyalty
on April 3, 2013
Posted by: np11355
Confident using Turbo Tax with no worries of errors.
What's great about it: Simple and Thorough
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy prep
on April 3, 2013
Posted by: Anonymous
Excellent - have used for many many years and will continue usage
What's great about it: Step by step
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent expoerience
on April 3, 2013
Posted by: BiggieK
This year my Turbotax tax filing experience was better than ever before! I have been using Turbotax for 10 years now and I am very impressed.
What's great about it: Intuitive and clear step by step instructions
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It Works
on April 3, 2013
Posted by: Whynot21
As far as filing efficiently and quickly, it works.
What's great about it: Does a lot for you (ie completes forms, calculates, asks questions, provides information, explains
What's not so great: Charging for state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Filing
on April 3, 2013
Posted by: nhdoug
Easy to use for straightforward returns. I have used for several years and have not had any issues.
What's great about it: Reminds user of all categories.
Written by a customer while visiting turbotax.intuit.com