Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Perfect Tax GPS
on April 2, 2013
Posted by: Anonymous
Turbo Tax makes it so easy and gave me the confidence in knowing that I was getting my maximum accurate refund that was due me.
What's great about it: Very methodical easy process
What's not so great: none that I could tell...maybe make it easier to check off not applicable sections as edited.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Simple
on April 2, 2013
Posted by: SparkyMom2
I love going through each step so I can remember 401(k) deductions, health care expenses, child care expenses, things I may not remember without that little nudge. Thanks, Turbo Tax, for making what many consider to be a horrible experience into a simple task!
What's great about it: Reminds me of things I might have missed
What's not so great: Reminds me that I miss things!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Directions
on April 2, 2013
Posted by: Jan2214
Easy to use, clear directions,
What's great about it: easy, clear directions
What's not so great: hard to find a specific place to return to
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Terrific Tax Help!
on April 2, 2013
Posted by: Creech1008
2nd year using TurboTax and we found it once again an easy process. Links always provided great information if we had questions about certain vocabulary.
When fixing errors, we could have used a little more direction on how to make the necessary corrections. (ie.: simply clicking out of drop down box)
Overall, we are extremely pleased with TurboTax and will file again next year with the software. Thanks!
When fixing errors, we could have used a little more direction on how to make the necessary corrections. (ie.: simply clicking out of drop down box)
Overall, we are extremely pleased with TurboTax and will file again next year with the software. Thanks!
What's great about it: step-by-step process, great explanations, easy to follow
What's not so great: more information when correcting errors
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very happy
on April 2, 2013
Posted by: goose2013
Find a way to make state efile free
What's great about it: Easy to follow instructions
What's not so great: State efile is not free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 2, 2013
Posted by: Isis83
This software allowed me the time to figure out and understand what I can and can not do. This is a very helpful and educational software that guides you through any and every deduction and credit that is possible.
What's great about it: Easy Guide
What's not so great: Personal Access
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Tax Returns
on April 2, 2013
Posted by: amferguson
No complaints... easy return as usual. I like how Turbo Tax carries much of the information over from the previous year for easy entry & comparison.
What's great about it: Simplified, user-friendly format
What's not so great: Taxes :(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glad It's Done
on April 2, 2013
Posted by: reecie
I like the fact that it guides you through the questions and has the help boxes.
What's great about it: I like that it guide you through
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com