Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
2 out of 5
2
Crashes A LOT
on April 1, 2013
Posted by: TTcrashes
Really disappointed in TT 2011 & 2012. It crashes a lot when switching from the Easy Guide to Forms.
It did not bring the no-deductible IRA basis from 2011 into 2012. Seems a simple thing to add
What's great about it: step by step guide
What's not so great: crashes a lot, did not detect IRA basis from 2011
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I use every year!!!
on April 1, 2013
Posted by: leach10
Every year it gets easier to file with turbo tax. it take the stress out of the chore of having to file every year.
What's great about it: Eassy Fast acurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 1, 2013
Posted by: Rena0511
Turbo Tax makes it easy for me to sit down at my computer and do my taxes in a short time (as long as I have kept all pertinent information readily available).
I really like the easy, step by step process, the comparison to the last year, and the reviews after each section. It makes it easy to catch any mistakes I have inadvertently made.
What's great about it: I liked the step by step easy process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Used for past 2 years and I love it!!
on April 1, 2013
Posted by: has007
Will be using again
What's great about it: puts in the info for you
What's not so great: some questions can be little confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love it
on April 1, 2013
Posted by: MusicMama
I have been using turbo tax for quite a few years. Love that I can do it myself. it is so quick and easy.
What's great about it: quick and easy!!!
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thanks, TurboTax!
on April 1, 2013
Posted by: KCOregon
TurboTax makes filing taxes as painless and as accurate as it can be without using an actual accountant. I'm a single person with lots of deductions so it's silly to pay someone but i do need to itemize - TurboTax is the way to go.
What's great about it: allowed me to file my own returns
What's not so great: I'm not a detail person...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simply Great
on April 1, 2013
Posted by: JanieM
I'm a TurboTax fan, having used it for many, many years. It is so simple and easy to use.
What's great about it: It is a breeze to complete each section
What's not so great: No problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Outstanding Experience
on April 1, 2013
Posted by: MathRocks
The U.S. tax code is awful, but Turbo Tax brings logic and organization to walk amateurs like me through the process of filing my taxes. I have used Turbo Tax for nine years now, and I feel comfortable that I have followed the letter of the law with each of my state and Federal filings. As a teacher, I also feel that using Turbo Tax is an excellent tutorial for better learning about the U.S. Tax Code. Throughout the year, I pay better attention to keeping records and receipts than I might if I were paying someone else to do my taxes. I also feel more informed when listening to the news when it concerns budget and tax law debates in Congress. Since my computer doesn't work on commission or volume, it is never in a rush to get through my tax return and on to the next customer. I can take days to read and study before filing.
What's great about it: Logical Menus, Easy Help and Additional Information when desired
What's not so great: None noted
Written by a customer while visiting turbotax.intuit.com
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