Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
3 out of 5
3
Access
on February 6, 2013
Posted by: Anonymous
I didn't like this years turbo tax. Kept going back to the first part of the subject; instead of going where i needed to go.
What's great about it: steps to follow
What's not so great: i tried to go back to a specific part, and it started the process over again.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very user friendly
on February 6, 2013
Posted by: Anonymous
This software is very easy to use and understand, as it guides you step-by-step through even the most complex tax questions. Would recommend to anyone who wants to prepare their own taxes, not just to save money but to understand what the process is all about.
What's great about it: Guides you step by steps, makes complex work easy
What's not so great: can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
still many bugs
on February 6, 2013
Posted by: delawareman
wife works in Maryland and we fill out the Maryland non resident form correctly. but when it imports into Delaware it has me working in Maryland not my wife and all the data is wrong
What's great about it: most forms are easy to use
What's not so great: still gets the maryland non Resident data wrong in the Delaware form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on February 6, 2013
Posted by: Rudyj
Problem with name recognition in submitting returns.Find a easier way to correct this wihout goin through all of the forms to get the right names..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
happiness
on February 6, 2013
Posted by: bbesaw
Each year I marvel at the ease of figuring our tax returns. Even filing long form is doable for the average joe.
What's great about it: easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Fed good state not great
on February 6, 2013
Posted by: Raininak
Love the fed return process, but the state seems less friendly and not as familiar.
What's great about it: Fed return is easy and familiar
What's not so great: State return is different
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very easy to use!
on February 6, 2013
Posted by: ecusta
Was very easy to use. It imported all necessary infromation from last years taxes with no issue as well as all W-2 info as well.
What's great about it: everything
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy As Pie
on February 6, 2013
Posted by: BabyDollJD
I've been using Turbo Tax for years now. I purchased the Deluxe software and found it to be easy to follow. All the right questions are asked and easy to understand. Navigation from one topic to the next is also easy.
Turbo Tax helps me find deductions I never thought I had. Thanks Intuit for your product.
What's great about it: Easy to follow questions Easy Navigation
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
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