Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Thanks for awesome customer support!
on March 30, 2013
Posted by: Eggman117
We needed technical support on a number of issues this year, and ALL of our questions were carefully and considerately answered by your employees. Turbo-tax Rocks!
What's great about it: Thanks for awesome customer support!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2012 Taxes
on March 30, 2013
Posted by: BWatson
TurboTax is a great tool. I can't imagine trying to prepare my taxes manually given the overly complex tax laws that make manual preparation of returns impractical except for those folks with very simple tax situations.
What's great about it: Easy flow - accurate and complete
What's not so great: Too many extra non-meaningful pages for marketing and showing "calculating" or "maximizing deductions"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gotta love Turbo Tax!!
on March 30, 2013
Posted by: Bear99
Turbo Tax is a fantastic product!! It helps me navigate the tax process and definitely relieves stress!!
What's great about it: Straightforward and easy to use. Clear instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax - Epic Software
on March 30, 2013
Posted by: Michael777
TurboTax makes your taxes easy. Works with Mint, Quicken or you have the option to work directly with your investment or banking institution to import data and have it placed in the right spot on the tax forms to complete the entry. You have the option to manually work through the software or have a Q&A session identify which tax sections you do or do not need to complete. It also identifies credit areas you may have overlooked to optimize your tax refund. How can it get any easier than that!
What's great about it: Import and Placement of Data to Forms
What's not so great: Can't think of any
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Just So So!
on March 30, 2013
Posted by: Anonymous
Charge too much to file state forms!
Turbo tax program costs too much!
Turbo tax program costs too much!
What's great about it: Federal File is Free with purchase
What's not so great: Questions asked not always clear. Can't go to actual IRS Tax Form.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Super easy
on March 30, 2013
Posted by: yolo
The switch from step by step to the tax forms are very educational. The new users would understand where the entries they make will appear on the tax forms.
What's great about it: Step by step guidance for the newbies
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
REFUND MADE EASY
on March 30, 2013
Posted by: lorna46
Turbo tax was very helpful and covered all the areas that pertained to my work. The software was easy to understand and any mistakes on the returns were noted before filing was allowed.
What's great about it: It was super fast and easy
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets easier each year
on March 30, 2013
Posted by: DvOsoon
I would like to see a menu of where sections. Navigation can be a little tedious. I still think this is so much better than the old manual method (by hand).
What's great about it: Import income section
What's not so great: The back button often brings you back to the beginning instead of one screen
Written by a customer while visiting turbotax.intuit.com