Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Great Product - Great Service
on March 30, 2013
Posted by: Richard1225
Well over 10 years ago, I used TT for the first time. Due to complexity 7 years ago I had my taxes done by an accountant. I was not convinced he had addressed some of the complexities thoroughly, so I bought TT and redid my on my own. What I thought was complex was easily accomplished within TT and I reduced my taxes by $350. I've been a loyal advantage customer ever since. Each year I see dramatic improvements in the product, the thoroughness, and professionalism of the support staff. Great work, folks.
What's great about it: Straightforward, easy to understand, reliable, convenient
What's not so great: Can't think of a darned thing!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TT2012
on March 30, 2013
Posted by: myraao
A live person to answer ques would help.
What's great about it: I don't have to use an accountant!
What's not so great: Some areas aren't as clear as I would like.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT TIME!!
on March 30, 2013
Posted by: GORDO1944
I HAVE DONE IT FOR A FEW YEARS NOW, I LOVE DOING IT EVERY YEAR,
THIS YEAR I HELPED MY BROTHER IN LAW DO HIS TAXES. HE SAYS HE WILL START DOING IT EVERY YEAR STARTING NEXT YEAR. HE DIDN'T KNOW IT WAS SO EASY.
What's great about it: HANDY HELP
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied (again)
on March 30, 2013
Posted by: Aviron1
We have used Turbo Tax for close to 10 years and are continually satisfied.
What's great about it: Fast
What's not so great: None really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Show me the way
on March 30, 2013
Posted by: SeniorRomantico
Step by step instructions are easy to follow. Everything is explained along the way.
What's great about it: Very easy to use
What's not so great: Still taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quickest Money Back In my Pocket
on March 30, 2013
Posted by: Flamo
Nice job cleaning up the K-1 entries and pre clicking what part of the form has numbers to be added
What's great about it: Complicated return but still only took 2 hours from start to finish
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quicky
on March 30, 2013
Posted by: Captainnice
After preparing my taxes quickly and efficiently, I know everything has been taken care of. There is no wondering if I included everything that should have been included.
What's great about it: Easy and fast to use
What's not so great: No free state filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Finished my refund by myself
on March 30, 2013
Posted by: Arghhhhh
overall happy, the hsa was slightly tricky for me but figured it out.
What's great about it: easy input for most areas
Written by a customer while visiting turbotax.intuit.com