Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
TurboTax Still Great, but Creates Anxious Moment
on March 30, 2013
Posted by: rickw1
One problem for filers is that the refund routing # and 3rd Party designee does not show on 1040 form until actually get to filing, since that is where they ask you that. So, some anxious moments (Why not tell user that will be addressed in next section, if Filing) AND make numbers available for review in review copy before then. Finally, these are VERY hard to find to edit. Otherwise, still like TT a lot.
What's great about it: Easy to use; Easy to get info entered; Easy to efile
What's not so great: Refund routing # and 3rd Party designee don't show til file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice
on March 30, 2013
Posted by: acw12345678
Used it for years
What's great about it: easy to use
What's not so great: hard to see all calculations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful!
on March 30, 2013
Posted by: SuzieQB
After getting my return rejected by the Federal and State, I was nervous to file again. Turbo Tax helped me realize what I did wrong, I fixed it, and sent again (not paying twice was nice too).
What's great about it: Walked me through each detail.
What's not so great: None really
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Program
on March 30, 2013
Posted by: TJC1
Maybe an easier way to look at the forms as you go along?
What's great about it: Calculations are good and complete, all forms are there - everything is figured out.
What's not so great: Takes a long time to go back and re-review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on March 30, 2013
Posted by: Tim8417
Easy way to complete my taxes and good document support.
What's great about it: easy navigation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 30, 2013
Posted by: vindocsr
I thought it was great until it kept bringing up a form w-2 insisting on an employer's zip code, when I am retired and not working! Areal pain.
I finally gave up and put my zip code and state code in and trhen it went through. I have no idea what the program was looking for
I finally gave up and put my zip code and state code in and trhen it went through. I have no idea what the program was looking for
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Efficient
on March 30, 2013
Posted by: dfdebello
Fast and easy tax experience as usual with TurboTax.
What's great about it: Easy to follow
What's not so great: No problems at all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program - Recommend to all
on March 30, 2013
Posted by: dkovich
It used to take me weeks to do my taxes. I did it today in 2 hours. Just to be relieved of the frustration of doing my taxes is well worth the price of this program.
What's great about it: Easy to understand
What's not so great: None
Written by a customer while visiting turbotax.intuit.com