Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4 out of 5
4
Smooth and Covers the Details
on March 29, 2013
Posted by: RWBTALKER
TurboTax has been my prep for decades adn will continue to be my preference. The state filing fee addition makes the state tax part not free.
What's great about it: The software asks most questions and anserrs any I asked.
What's not so great: Slow to download updates and getting off the trail is difiicult to recover.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
One morre year done
on March 29, 2013
Posted by: minigran
This is my 10th year using Turbo Tax. Each year I find it better than the last. I had an error in 2009 and I'm now using my CDs to do the ammended reposts to hopefully get more back from those years also. Try that with a block.
What's great about it: It gets easier ech year with Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TTax Xperience
on March 29, 2013
Posted by: Manny26
Overall, the speed has seemed to improve each year. I used a taxpreparer in the past and came back to turbo tax because seems for a bit more effort I have more control of accomplishment with this endeavor! : - )
What's great about it: Choice of guided or unguided. Choice of update. Easy access & start & stop.
What's not so great: long explanations to arrive at some definitions (maybe unavoidable).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very user friendly!
on March 29, 2013
Posted by: GoneFishin2
I've been using this program since 1996 and really have no isuses with it. It has consistently provided accurate returns for me with many complex tax situations such as stock options, selling a primary residence with substantial capital gains exposure, etc. The one time I was audited was entirely my mistake, so the IRS must be quite confident in the returns that the software generates.
What's great about it: Simple yet thorough
What's not so great: Needs updates every few weeks in Jan-Feb timeframe
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Easy
on March 29, 2013
Posted by: bwilliams21
Turbo Tax software was really easy to use and with the e-file feature, it made it even easier and extremly convenient.
What's great about it: Very easy step by step guide to completing your taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and Easy
on March 29, 2013
Posted by: Czarina
I like how the software instantly read the necessary info from my 2011 TurboTax return and provided it for filling out my 2012 return.
What's great about it: The title says it all.
What's not so great: If you have a special situation, the explanations provided might not be helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2012review
on March 29, 2013
Posted by: burk
I have been using TurboTax for about 2
over 20 years and its fits my needs like a comfortable old shirt. I don't have any gripes.
What's great about it: ease of following instructions
What's not so great: nothing, really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Maxed Out My Refund
on March 29, 2013
Posted by: MattD16
I've used Turbo Tax for the past 8 years now and I must say that each edition is an improvement upon the last. The format is very easy to follow and the prompts guide you through all aspects of tax preparation while ensuring nothing is overlooked. Last years tax information is conveniently stored and uploaded into the current years return and once you've made the necessary updates it's off to the races for a quick refund!
What's great about it: Easy to Navigate and Understand
Written by a customer while visiting turbotax.intuit.com
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