Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
done
on March 29, 2013
Posted by: ADCOCK
i'M NOT VERY GOOD ON A COMPUTER BUT WAS ABLE TO MAKE IT THROUGH WITH MINOR DIFFICULTIES. IF IT'S CLEAR ENOUGH FOR ME IT SHOULD BE FOR MOST PEOPLE.
What's great about it: help,explanations
What's not so great: not sure on some spots when to move forward
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Covers ALL the bases !
on March 29, 2013
Posted by: IrishElsie
The product is simple to follow and understand. It is very thorough and also offers additional help to fully understand what the title means.
What's great about it: Finds every possible opportunity to save on your taxes.
What's not so great: Product is getting a LITTLE COSTLY !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Print Function
on March 29, 2013
Posted by: Dick0253
Th print function should be improved . More flexability in choosing what to print.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes me a happy camper!
on March 29, 2013
Posted by: dmmacbeth
In my experience Turbo Tax gets easier to use every year. It leads me through all the pertinent areas of my return but still gives me the opportunity to skip unneeded areas. If I don't understand something Turbo Tax is asking, there is always an explanation available so I can answer questions with confidence. I appreciate the fact that I don't have to do my taxes in a single session, but can come back to the process as often as needed.
This is an excellent program!
This is an excellent program!
What's great about it: I love the ease of using Turbo Tax and the simplicity it incorporates for getting help and explaining categories.
What's not so great: I have no complaints about Turbo Tax.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
12 year turbo tax user
on March 29, 2013
Posted by: rhodiefrog
I have used TT now for over a decade and its ease of use makes tax filing rather simple. My tax situation is not overly complicated but not the simplest either. I used the deluxe even though I have quite a few stock sales as I can go to forms and fill out numbers and provide supporting docs on my own. Speaking of going to forms - I would never use any software that does not allow this. You want to know where the numbers are going to and coming from.
My one and only knock is that I cannot purchase a second state at a reasonable price.
What's great about it: use easy step or go to forms
What's not so great: if you need 2 states its too expensive
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2013
Posted by: flosslady
Have used turbo tax for years and have recommended it to many friends.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software!
on March 29, 2013
Posted by: Benny728
Turbo Tax is always looking out for my money! LOL!
What's great about it: Always Smooth Sailing with this software.
What's not so great: Too many updates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using Turbotax Deluxe 2012
on March 29, 2013
Posted by: Anonymous
I really enjoy using Turbotax (TT)- I use both the "Step-by-Step" (can pickup new ideas) and the Forms view to input my tax information. TT does a great job trying to simplify a sometimes complex process. It would be nice if TT would allow you to print any screen as you walk through the Step-by-Step.
But the best part of TT is having real TT CPA Tax Experts available to help you through difficult issues. You should come up with a way to tie these TT CPA Experts back to your "Audit Defense" so if there is a problem in the future you have the names of the actual TT Experts who helped you.
Finally, when a user does need help and they ask for it, it is a waste of time for both users and TT if they get someone who is not qualified to help. If the User already knows there question requires a TT CPA Expert, then they shouldn't have to wait and try to expalin to a TT non-CPA Expert.
Finally, when a user does need help and they ask for it, it is a waste of time for both users and TT if they get someone who is not qualified to help. If the User already knows there question requires a TT CPA Expert, then they shouldn't have to wait and try to expalin to a TT non-CPA Expert.
What's great about it: Like having Tax Advisor assistance when needed
What's not so great: Should not have to go through TT non-CPA Expert prior to getting to a real CPA, when you already know who you need
Written by a customer while visiting turbotax.intuit.com