Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
This was a breeze
on March 26, 2013
Posted by: brennan01876
I really liked the clear explanations the software provided through links. The individual screens were not bogged down with a lot of unnecessary information. When I had a question regarding something, it was easily found.
One thing that particularly irked me was the fact that there wasn't a TurboTax worksheet to determine job search deductions. I had to make calculations on my own and find information on my own in order to include the deduction.
What's great about it: Explanations, Ease of Use
What's not so great: Job Search worksheet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Pleased with my Refund
on March 26, 2013
Posted by: karlee01
I have used Turbo Tax for years and have always been pleased with the simplicity of use,
What's great about it: I think Turbo Tax is very easy to use, I have used it for years and have always been pleased .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EZ tax prep
on March 26, 2013
Posted by: RL1961
Takes you step by step through each process and you understand each stage and if you need help it is right there.
What's great about it: Straight forward easy to understand
What's not so great: Could be a better deal $
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it was not hard
on March 26, 2013
Posted by: olderdude
it found deductions I had not even thought of . some things I had to research to find out if I qualified for . all in all it worked well
What's great about it: i didnt have to pay a tax preparer
What's not so great: it took longer than i thought it would
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and fast
on March 27, 2013
Posted by: Anonymous
In a little over an hour and a half I was able to complete both federal and state taxes and am now waiting on my refund.
What's great about it: hardly any hassle
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cheap Easy Painless
on March 27, 2013
Posted by: RedeemForPrizes
Easy logical process. Great process for discovering and using new deductions. Good easy reference material where needed.
What's great about it: Inexpensive, logically organized, better experience than sitting with an accountant
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2012 version -- not as good as years past
on March 27, 2013
Posted by: stevie2306
I have been using Turbotax since before e-filing was common (and supported by the software)-- maybe 15+ years. I am very used to the program and could probably use it in my sleep.
Now, after so many years I am considering changing software for next year's taxes. You used to be able to compare information from the previous year's taxes-- things like charitable deductions, income... Now all of the sudden, this disappeared.
If intuit does not bring this back, I will choose different software next year.
Now, after so many years I am considering changing software for next year's taxes. You used to be able to compare information from the previous year's taxes-- things like charitable deductions, income... Now all of the sudden, this disappeared.
If intuit does not bring this back, I will choose different software next year.
What's great about it: used to using the software and
What's not so great: Previous year comparison gone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2012 review
on March 27, 2013
Posted by: doc3of15
during review process, told there was a missing Payer ID and to check Fed return. I checked each entry for income 3 times without finding. This could have been better worded in that I had no W-2 income and therefor the program could have identified specifically that fact. Problem was not in missing payer ID but rather failure to check box Neither had W-2.
What's great about it: Step by step question process,
What's not so great: ambiguous notes
Written by a customer while visiting turbotax.intuit.com