Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
3
on April 7, 2013
Posted by: FrustratedwithU
That says a lot when all of the nicknames I've tried to use that included 'frustrated' were taken.
What's great about it: Easy to use
What's not so great: No customer support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy`
on April 9, 2013
Posted by: LRCR
This was an easy program to file your taxes with, and i will be using Turbo Tax again next year to file my taxes.
What's great about it: Turbo Tax easily flowed me thru my tax filing process.
What's not so great: I found this program to have no flaws, as it lead me thru the process with ease.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 11, 2013
Posted by: bobby123456
Highly disappointed in the HSA area. Completely confusing and lacking. Well below what I expect of your product.
What's not so great: HSA area is very very weak.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another year, another drubbing by the govt
on April 11, 2013
Posted by: Rick47001
I don't have any complaints other than it was mandatory that I give up my banking info just so they could get the fees for filing. As much as this costs, state filing should have been covered too.
What's great about it: quick easy to understand and use
What's not so great: mandatory use of my checking acct to deduct the fees for state file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got it done!
on April 14, 2013
Posted by: Mom2madi
I hate doing my taxes - despise the task! However, TurboTax is the tool to use. It walks you through the whole process, asking questions along that way. Definitely recommend to anyone! So easy to use!
What's great about it: Easy as Pie!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2013
Posted by: OLEG1
GOOD EXPERIENCE BUT YOUR PRICING IS POORLY WORDED: IF 1 FREE NJ STATE IS INCLUDED AND THE POP UP ASKS IF YOU WANT TO USE IT, THEN ONE SHOULD BE ABLE TO SAY NO AND THEN GET A PROMPT, NOT JUST GET STUCK.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 14, 2013
Posted by: NCJQ1
Thank you Turbo Tax for simplifying taxes for us. Taxes are complicated. All your helpful hints and thorough explanations make it easy. Would hate to think about doing taxes from scratch these days.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Timer
on April 15, 2013
Posted by: WaWa23
I must say.. I was very intimidated with using this software, so much so that I refused to do it for years. We spent too much money to have the tax preparer do them.
After using Turbo Tax we will never go back!
Thank you for easing my concerns and making it simple to use!
I especially like the fact that it asks questions with each step.. guiding me to itemize quickly and efficiently.
After using Turbo Tax we will never go back!
Thank you for easing my concerns and making it simple to use!
I especially like the fact that it asks questions with each step.. guiding me to itemize quickly and efficiently.
What's great about it: Easy Guide
What's not so great: unless you flagged something, a little exhausting to go back
Written by a customer while visiting turbotax.intuit.com