Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Turbo Tax 2012
on March 26, 2013
Posted by: larbar1223
I have been using Turbo Tax to file my taxes for a very long time. It's so easy to use any high school studen could do it. I like the fact every question is concise, detailed and to the point.
What's great about it: Easy to work with; self explanatory; uses lay person's language
What's not so great: Time consuming
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy as pie
on March 26, 2013
Posted by: Mrsmcneese
I love Turbo Tax and think everyone should use it. This year I felt that it was lacking; could have had better explanations for some of the help areas. There were also a lot of misspellings throughout the program. To me, it was not as professional looking as in the past. I would still use this program, but hope that the people involved in making it take a better look at it before it is released to the public.
What's great about it: Very user friendly; almost anyone can do their own taxes
What's not so great: A lot of misspellings throughout program and could not find help on some of the odd ball items
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy as Always
on March 26, 2013
Posted by: quins101
Boom done. Simple quick and easy. Intuitive interface.
What's great about it: 3rd or 4th year of using turbo tax. Each year it seems easier.
What's not so great: I'd like to be able to input last years data from some online storage location (maybe an intuit store?)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As Easy As Ever
on March 26, 2013
Posted by: Anonymous
It's good all around! I love that nothing is changed dramatically from one year to another (except to keep up with tax laws), making it easy to continue to use.
One thing that was a little 'annoying/confusing' this year - the print page had options "Print" or "Save" and a Continue button. I thought I single click one of them and then click the Continue button to execute either print or save. I had to try it thrice before I realized what I should be doing to print the documents.
What's great about it: It's good all around!
What's not so great: There should be price breaks for 'loyal' users. Also, print page is not intuitive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and EZ
on March 26, 2013
Posted by: bean8720
I use Turbo Tax every year and I won't change!
What's great about it: very user friendly!
What's not so great: Zero
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Late to Finish
on March 26, 2013
Posted by: paul22
Waited longer than I should have to do taxes. Took just 4-5 hours, trying to be thorough with each section and ensuring that I had the documents to back up all of the entries. Smooth flow from sections to section. great checklist.
What's great about it: easy, straight forward, smooth flow, checklist
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Program is excelent
on March 26, 2013
Posted by: Poplai
Prepared taxes professionally and this program is fantastic!
Best quality for any price1
Best quality for any price1
What's great about it: Able to go to forms not step by step
What's not so great: Should not have to always check none of above
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 26, 2013
Posted by: Anonymous
Overall great software
What's great about it: Very easy to use not confusing
What's not so great: more free live chat assistance
Written by a customer while visiting turbotax.intuit.com