Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
on March 26, 2013
Posted by: ONEYe
turbo tax is great but it takes too long to conclusion and ptinting.
What's great about it: i do not like the sign process takes too much time
What's not so great: takes too long to conclusion
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and Thorough
on March 26, 2013
Posted by: Ever4VFB
After trying another tax return e-file company last time I came back to Turbo Tax because it is so easy and maximizes my return without any confusion. I went with the other company because it was a little less expensive, but I quickly realized it was a big mistake. The other company's software was confusing and I didn't enjoy the process at all. Turbo Tax is straight forward, easy to read and understand, and much more organized; it's almost fun! I will stay with Turbo Tax.
What's great about it: Handles your return step-by-step
What's not so great: Sometimes hard to go back and check your work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Multi Year user. Over 15 years
on March 26, 2013
Posted by: eddie26
Although not new, the walk thru interview process is great. Seems time consuming but doesn't let you forget important details.
What's great about it: Liked the interview process
What's not so great: Getting Expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Spec-tax-ular Service!
on March 26, 2013
Posted by: Kellbell174
I have been a loyal TurboTax member for years now. I even do some of my friends taxes because TurboTax makes it easy to do. The instructions are clear and easy to follow and the assurance you get upon completing the documents is fantastic. I wouldn't let anyone else do my taxes but TurboTax!!!
What's great about it: Simple, Easy, and Fantastic
What's not so great: NONE!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Simple I almost did this in my sleep!
on March 26, 2013
Posted by: Patty07
I will use Turbo Tax again next year.
What's great about it: step by step, line by line prompts for deduction, exemptions, etc.
What's not so great: Nothing really.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
combine fed/state price
on March 26, 2013
Posted by: dans69S
Make a disk that includes state and Federal filing. I know that I need to file both, just as I buy the appropriate tax disk for my needs year to year.
What's great about it: ease of using
What's not so great: make me pay up front
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cool Tool
on March 26, 2013
Posted by: Anonymous
I'm a first time user and had no difficulty completing the forms. Help was available when needed.
What's great about it: Very User Friendly
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on March 26, 2013
Posted by: MRLove
I have used this product since 2009 and have always had a great experience. It is so easy to follow the prompts . I love this product, it makes doing your taxes a breeze.
What's great about it: Ease of use
What's not so great: additional charges to file
Written by a customer while visiting turbotax.intuit.com