Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Turbo Tax Deluxe
on March 25, 2013
Posted by: krustydclown
I use Turbo Tax to do the whole family's taxes, it's easy to use, it walks you through each step. You can't make a mistake.I like that I can take my time, and come back to my return later if I only want to do a little at a time. E-filing for free means that you can get your refund in days rather than weeks or months. I have used Turbo Tax for about 6 years straight, and will continue to use it year after year.
What's great about it: Easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2013
Posted by: TLCC
I really appreciated the customer service guy and the tax expert that both helped me finish my return with confidence
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why I've used Turbo Tax for the last nine years
on March 25, 2013
Posted by: Hindle
I love the easy to follow step by step instructions of Turbo Tax. No more paying hundreds for dollars for the exact samere sults. Turbo tax takes you through each catigorie of deductions to ensure that you've remembered everything and the best part is you don't have to do it all in one day. You can save your work and get back to it when you can. I love that.
What's great about it: Easy to follow
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
4 Hour Tax Return
on March 25, 2013
Posted by: Ken1401
I have been using Turbo Tax for many years and this is the first time that I got everything completed in under 4 hours. Amazing!
What's great about it: Easy straight forward approach
What's not so great: Some term not clear in the question. I had to look for help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Illinois State A little fuzzy
on March 25, 2013
Posted by: macjlc13
Whe nI went to file my Illinois return, I was asked if I filed a previous years return. I said yes. It then asked me if my wife Jenny did. Is this seperate or jointly? She ddn't file a sepeerate return, but she did file one with me. What was I supposed to put? I took it as a seperate return. Other than that, I thought it was prettty good.
What's great about it: Easy to use
What's not so great: A little confusing on state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great news!
on March 25, 2013
Posted by: Sillyme
I used Turbo Tax for 3 returns. One easy one (me). One more complicated (my partner). And one for my deceased Father. That one was more complicated and because I didn't read everything I have to file an amended return. That's OK cause once I got my head on straight it worked just fine.
What's great about it: Easy to use and answered all my questions. Help boxes were very HELPFUL!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable and Accurate Income Tax Software
on March 25, 2013
Posted by: dongotza22
I am very satisfied with Turbo Tax. I use the long form with complicated and tough deductions. Turbo Tax walks me through the process, asks excellent and complete questions. When I am done, I feel my income tax return is accurate, complete and less likely to be audited. It is the only software I use and have recommended it to my friends and my family. Thank you Turbo Tax for an excellent software.
What's great about it: Easy to use, feel confident with my income tax return, helpful Q&A
What's not so great: None. I have been using the software for the last 5 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 25, 2013
Posted by: jjj123
I have used Turbo Tax for years. Always top-notch, easy to use. Best of all, you have the latest updates to the tax code, pro help if you need it, and direct deposit availability.
What's great about it: Ease of completion
What's not so great: Could be more detailed on stock sales
Written by a customer while visiting turbotax.intuit.com