Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Was easy to navigate
on March 24, 2013
Posted by: tako
Overall, I am very satisfied. However, foreign income related tax return was not as easy as filling out more common items. I had to go to IRS home page and print the relevant publication in order to fill out turbo tax.
What's great about it: Easy to navigate for common items
What's not so great: Sometimes difficult to understand to fill out rarely used returnes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on March 24, 2013
Posted by: lbaudre
For example: "can I deduct the medical insurance premiums I pay?: This is a straight forward question. However, the explanations dance around a clear answer. It talks about taking it if you are self-employed but doesn't simply say yes, you can unless xxx or no unless you meet these conditions...xxxx
What's great about it: Computer friendly
What's not so great: Cost of an extra state and the efiling costs; Also some clarifications that should be simple are not
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
The refund was bigger than I thought it would be.
on March 24, 2013
Posted by: Rixter777
This program is very easy to use. Turbo Tax walks you through the whole process and helps get the refund you deserve.
What's great about it: Quick and easy
What's not so great: No professional advise in person.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ease of Use
on March 24, 2013
Posted by: MitFa
It was quick and easy. I guess it would be great to have more guidance on reducing our tax burden next year, but I think we figured out where the problem is....our W-4 deductions need to be adjusted!
What's great about it: Guides you through each area in a generally clear manner
What's not so great: Great product...just wish we didn't owe!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YAY DOING IT BY MYSELF
on March 24, 2013
Posted by: thenellz
LOVED TURBO TAX i'm getting married in september and was determined that my future husband and i would not have to go crawling back to our parents come january to do our taxes so under the supervision of my dad i started filling out all my info in here, it was so easy (even with 5 W2's) i sent him away cause i didn't need any more help :D
What's great about it: easy self explanatory
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 24, 2013
Posted by: SUDDEN3901
PKG SHOULD BE CLEARER AS TO WHAT IS /ISNOT INCLUDED
What's great about it: THOUROUGH
What's not so great: GOT THE WRONG VERSION AND UPGRADE TOO EXPENSIVE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is fast and accaruted
on March 24, 2013
Posted by: SHELL329
I have been using turbo-tax for years and find it simple accurate and quick. Many of my friends use other tax sites and always have to come back to turbo-tax.
What's great about it: quick
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Job
on March 24, 2013
Posted by: Tlew777
Good and fast overall. Support line employees are sooo helpful!
What's great about it: Fast
What's not so great: some terms were confusing
Written by a customer while visiting turbotax.intuit.com