Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
2 out of 5
2
Not Happy with Process
on February 1, 2013
Posted by: 585Jacko
Not happy with process, to much scrolling down to get to next catagory.
Very confusing when checking for errors to to corrected as to what you are asking for
Why show estimated tax vouchers and they can not be filed?/
What's great about it: Confusing
What's not so great: Confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax
on February 1, 2013
Posted by: themac04
Been using Turbo Tax for years and love the ease of using the product
What's great about it: East to use
What's not so great: Need EZ Turbo Tax Included
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on top
on February 1, 2013
Posted by: checkaroo
ok
What's great about it: simple, fast, accurate, ....
What's not so great: not up to current wit actual software issues, easy to miss sections when scanning thru menus,
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax makes it so easy!
on February 1, 2013
Posted by: GratefulTaxpayr
I would recommend Turbo Tax to anyone! Thanks for making tax time a breeze!
What's great about it: High degree of confidence that my filing is correct; and it's quick and easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent Job
on February 1, 2013
Posted by: DramaJon
5 star Review.
What's great about it: I thought the reviews and Questions were right on and easy
What's not so great: Not any real issues
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Newly divorced- So easy and helpful
on February 1, 2013
Posted by: sadlydivorced
I am now divorced after 22 yrs. of marriage. My ex had always completed our taxes. This was the first year I had to go it alone and with change of filing status to single, head of household. I was very fearful and intimidated until I started using this tax program. It was very easy and asked very simple questions to help along the way. Thank you so much!
What's great about it: very easy- simple language
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love it!
on February 1, 2013
Posted by: Kwizzz
We have used TurboTax for 4 years and now I wouldn't even try another software. As a matter of fact, my wife bought another popular software yesterday and I made her take it back.
It's easy, TurbTax helps you determine which forms you need and then walks you through each step of each form. It files the forms and you get your return, how great is that! The first two years it saved us several hundred dollars over what we calculated, not to mention the money we saved not going to a tax man. We don't bother calculating anymore.
We file as early as we can and usually have our money before others have filed (one week or so). By the time you read this I'll likely have my money spent!
What's great about it: It's Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
on February 1, 2013
Posted by: 8341
You have become so computer unfriendly each year of the last 15 years that I have used you that I would change to another tax service if they offered the same services.
Written by a customer while visiting turbotax.intuit.com
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