Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Taxes = Easy with Turbo Tax
on March 23, 2013
Posted by: zimm3
Turbotax is so easy to use. Even if you are not computer or tax savy, it walks you though in such a simple step by step process, that it is hard not to get it right! -- Cheaper than the in person pros. I'll always use turbo tax, as long as I don't encounter complex tax issues.
What's great about it: User Friendly - Quick and Easy - Maximum deduction - Cheaper than competators
What's not so great: Nada
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Self-report Tax Tool
on March 23, 2013
Posted by: Anonymous
Very easy and straightforward process.
Turbo tax will guide you step by step.
But there is no detail explanation of the refund comparison of the last year. So if there is a big difference, you might wonder if you miss something or the software is wrong.
Turbo tax will guide you step by step.
But there is no detail explanation of the refund comparison of the last year. So if there is a big difference, you might wonder if you miss something or the software is wrong.
What's great about it: step by step guided
What's not so great: no further explanation of past year comparison
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 23, 2013
Posted by: GREGinGeorgia
Overall as simple as it can get given the subject. This is the 4th year in a row I have used this softwear.
What's great about it: Simply followed the prompts
What's not so great: Would have like shorter focused explanations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2012 TurboTax
on March 23, 2013
Posted by: Ricksfo
Very easy to use and complete in a very short time. It asks exactly what needs to be done to complete your taxes
What's great about it: Very easy to complete in a very short time
What's not so great: None - very simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply The Best!!!
on March 23, 2013
Posted by: Devpeter
I am so thankful for TurboTax! It is so nice to be able to do my taxes without being confused, aggravated, or stressed. The lengths the program goes to give guidance in finding all the deductions you qualify for through step by step directions and the free access to tax experts is simply wonderful. It is also so very nice to be able to import data whether it be from prior tax years, W-2’s, investment information, or from other computer applications which helps save time. I absolutely recommend this product for those who want to maximize their return and do so with ease!
What's great about it: Easy to use and navigate!
What's not so great: Takes time, but that is because it is thorough!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 23, 2013
Posted by: Anonymous
The process was easy and the explanations for most of the items helped me to understand the tax code!
What's great about it: Straightforward, easy explanation for most items
What's not so great: California e-File was not included in the price, which was a unexpected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!!!!
on March 23, 2013
Posted by: LaWayna
I started using Turbo Tax about 11 years ago. I decided to try a competitor's brand once. I returned to TT and never looked back. It is so user friendly!
What's great about it: Ease of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
3 Generations!
on March 23, 2013
Posted by: notsooldteacher
My dad used Turbo Tax before e-filing was cool. I have used Turbo Tax for many years and now I'm introducing it to my adult children!
I've looked at other programs and have decided to stick with Turbo Tax because it has never let me down. The other products claim to do as much, but why take the chance when we have had so many years of satisfaction?
I do experiance a little confusion with the instructions as my life changes. Divorce, scholorships and medical bills don't always fit into neat, tidy slots, but after a little research on my part, I can usually figure it out!
Overall, a very good, reliable product.
I've looked at other programs and have decided to stick with Turbo Tax because it has never let me down. The other products claim to do as much, but why take the chance when we have had so many years of satisfaction?
I do experiance a little confusion with the instructions as my life changes. Divorce, scholorships and medical bills don't always fit into neat, tidy slots, but after a little research on my part, I can usually figure it out!
Overall, a very good, reliable product.
What's great about it: Easy to use. Loved the way it transfered info from last year!
What's not so great: A little pricey...
Written by a customer while visiting turbotax.intuit.com