Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Piece of mind that I did it right!!
on March 23, 2013
Posted by: DLB65
Without TurboTax, doing taxes would be a nightmare. Seems like taxes get more complicated every year but TurboTax keeps it at a level where you can walk right through the steps and be done with no errors.
What's great about it: Easy to use with great help features
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product to get Maximum Refund
on March 23, 2013
Posted by: Floridajoe59
This is about the 10th year that I have used Turbotax to do my personal taxes and the 2nd year to do my two daughters also. I can enter the data at my rate, save and come back to the form in the same place. I am very pleased with the turbo tax product. I believe I am getting taxes submitted accurately and getting the maximum refund.
I recommend Turbo tax to others.
What's great about it: Turbotax walks you through the tax forms and information needed with info windows to give you background information.
What's not so great: Difficulty in downloading the product each year. I have to contact customer service to assist me each of the last 3 yrs
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful
on March 23, 2013
Posted by: Eliz375
I've always used TurboTax and I've had good luck with them.
What's great about it: Reminds me of all the deductions I may qualify for.
What's not so great: Sometimes redundant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Can't go wrong with Turbo Tax
on March 23, 2013
Posted by: kg467
I've been using Turbo Tax for many years and have never had a bad experience. The interface is pleasing, easy to navigate, and helps guide you through the entire return. It provides you with enough information to decide whether or not you can skip a section without being overwhelming or confusing. Bottom line: I don't think you can go wrong preparing your return with Turbo Tax.
What's great about it: user friendly, easy to navigate, easy to print, save, and e-file
What's not so great: fee for state e-file is a little steep
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Filer
on March 23, 2013
Posted by: Taxdaddy1A
Faster than prior years.
What's great about it: Seems faster than prior years
What's not so great: Still some redundancy in questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good experience
on March 23, 2013
Posted by: ColleenMK
Easy to go through and calculate taxes and easy to efile through Turbo tax.
What's great about it: Easy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A good Year
on March 23, 2013
Posted by: greenhousefarm
For people like my self if there was a place to file my T4s form canada it would make it easer
What's great about it: Liked the helps in the working in a foren country
What's not so great: took me a little longer to get through the working out of country
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy!
on March 23, 2013
Posted by: Seattle4444
I used to dread doing my taxes, but TurboTax makes it easy. I give relatively small amounts to quite a few charities, and entry of all the information is quick and easy. Have used this for 5 years and have been completely satisfied.
What's great about it: Automatic entry of last year's information
Written by a customer while visiting turbotax.intuit.com