Customer reviews from hp.com
HP - 935 Ink Cartridge - Magenta
Average customer rating
4.3
(645 Reviews)
Rating breakdown 645 reviews
5 Stars
459
4 Stars
60
3 Stars
32
2 Stars
19
1 Star
75
84%of customers recommend this product.
(
253 out of
301)
Customer Reviews for HP - 935 Ink Cartridge - Magenta
Posted by: Massage
from Leawood ks
Verified Purchase:Yes
Have not used this since I have ink that came with new printer and I don't print often
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Nuffsaid
Verified Purchase:Yes
Easy to install, honest color. What more can you say about a refill cartridge?
I would recommend this to a friend!
Features
2
Performance
5
Written by a customer while visiting hp.com
Posted by: turkey1
from Northeast Ohio
Verified Purchase:Yes
Quality ink products at a great value and competitive price.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Karen Arlene
Verified Purchase:Yes
It’s lightweight and small enough that I can fit it in my desk.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: dvb0
from bemiss, georgia
Verified Purchase:Yes
I really like the high yield cartridges. They are less expensive in the long run and you don't have to change them as often.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: John53
from Carmel, IN
Verified Purchase:Yes
The printer just keeps on printing nice copies both color and black and white. No problems with faxing.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: chublet
from NJ
Verified Purchase:Yes
Perhaps if one is a frequent user of a printer, the cartridge might last for the number of pages claimed by HP. But for this casual user, the cartridge lasts for 50% or less than claimed. Color is ok while it lasts.
No, I would not recommend this to a friend.
Features
3
Performance
1
Response from hp.comBy Mary, HP Care, November 1, 2018
Hi,
I am sorry to hear that you think that the cartridge underperforms. The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.
Provided the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help you get more from your cartridges:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ itself so that the cartridges are protected from excessive drying.
- infrequent users might be better off buying the regular cartridges rather than the XL ones.
If you think that the poor performance is caused by a defective genuine HP cartridge (and it is still within the warranty end date on the cartridge) you can reach out to us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry to hear that you think that the cartridge underperforms. The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit.
Provided the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help you get more from your cartridges:
- You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
- Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ itself so that the cartridges are protected from excessive drying.
- infrequent users might be better off buying the regular cartridges rather than the XL ones.
If you think that the poor performance is caused by a defective genuine HP cartridge (and it is still within the warranty end date on the cartridge) you can reach out to us for support: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: ex Information comp CEO
from Texas
Verified Purchase:Yes
The printer and ink sort of work, but no matter the alignment and head cleaning, I still get streaks in the printing. The last software update ruined my wifi link and I had to attach the printer to a cable to work at all. I have always used HP printers, but I think it is time to try something else.
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Mary, HP Care, November 1, 2018
Hi,
I am sorry to hear that you are getting streaky printing. That has to be a frustration!
While you have tried cleaning the printhead already. It is possible that printhead is badly clogged and might need to be cleaned more to get it to work properly.
If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' so that the printhead is protected from excess drying. The drying can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
As to the WiFi, often your printer's performance is enhanced by upgrading the firmware and downloading the full-featured drivers. There is also a nice troubleshooter for WiFi problems here: support.hp.com/document/c05368548
If there is anything else that we can help with, contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry to hear that you are getting streaky printing. That has to be a frustration!
While you have tried cleaning the printhead already. It is possible that printhead is badly clogged and might need to be cleaned more to get it to work properly.
If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' so that the printhead is protected from excess drying. The drying can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
As to the WiFi, often your printer's performance is enhanced by upgrading the firmware and downloading the full-featured drivers. There is also a nice troubleshooter for WiFi problems here: support.hp.com/document/c05368548
If there is anything else that we can help with, contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com