Customer reviews from hp.com
HP - 935 Ink Cartridge - Magenta
Average customer rating
4.3
(645 Reviews)
Rating breakdown 645 reviews
5 Stars
459
4 Stars
60
3 Stars
32
2 Stars
19
1 Star
75
84%of customers recommend this product.
(
253 out of
301)
Customer Reviews for HP - 935 Ink Cartridge - Magenta
Posted by: Sdaley
from Smyrna, Ga
Verified Purchase:Yes
My black ink cartridge did not work and the blue showed up as a used cartridge.
I usually have very good luck ordering direct from HP, but not this time. Feel like I wasted my money.
I usually have very good luck ordering direct from HP, but not this time. Feel like I wasted my money.
Features
1
Performance
1
Response from hp.comBy Amanda , HP Care, June 9, 2022
Hi,
It appears you are having printer recognition issues. Since this happened with two different cartridges, I presume the printer interaction is causing the problems. Standard solutions on printer issues are found here, www.support.hp.com/us-en/help/diagnostics?category=printing&issue=ink-cartridge-issues/.
An exchange is another option. Go to www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/. Next time, I hope your outcome is better.
Amanda
HP Care
www.hp.com/support/
It appears you are having printer recognition issues. Since this happened with two different cartridges, I presume the printer interaction is causing the problems. Standard solutions on printer issues are found here, www.support.hp.com/us-en/help/diagnostics?category=printing&issue=ink-cartridge-issues/.
An exchange is another option. Go to www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/. Next time, I hope your outcome is better.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Customer Rating
1
Did not work..replacement for the discontinued 4620.
on September 10, 2022
Posted by: Anonymous
from Ny
Verified Purchase:Yes
None of the cartridges worked..they all fit perfectly but the printer kept saying they were damaged.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
They won't print in my printer
No, I would not recommend this to a friend.
Response from hp.comBy Amanda , HP Care, September 23, 2022
Hello there Dan,
Your experience didn't reach the standards we uphold at HP. I am incredibly sorry the cartridges did not work. If you can reach out with more details, HP can assist in troubleshooting. The first piece of information needed is any type of error message. If you could restart the printer and verify it works with another cartridge, that would also help. Message support at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Your experience didn't reach the standards we uphold at HP. I am incredibly sorry the cartridges did not work. If you can reach out with more details, HP can assist in troubleshooting. The first piece of information needed is any type of error message. If you could restart the printer and verify it works with another cartridge, that would also help. Message support at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Melanie1965
from San Antonio Texas
Verified Purchase:Yes
Ink dries out
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: SATD
Verified Purchase:Yes
If you need xl this is the place to get it.
Written by a customer while visiting hp.com
Posted by: L. Raheem
from Miami, Florida
Verified Purchase:Yes
Good product and like the price. Received in 5 days. Installed immediately.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Lima, OH
Verified Purchase:Yes
They arrived in short order time and was less expensive than at the box store.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: JVMan
from California
Verified Purchase:Yes
Works great.
No, I would not recommend this to a friend.
Value
5
Quality
5
Written by a customer while visiting hp.com