Customer reviews from hp.com
HP - 935 Ink Cartridge - Magenta
Average customer rating
4.3
(645 Reviews)
Rating breakdown 645 reviews
5 Stars
459
4 Stars
60
3 Stars
32
2 Stars
19
1 Star
75
84%of customers recommend this product.
(
253 out of
301)
Customer Reviews for HP - 935 Ink Cartridge - Magenta
Posted by: Stutts01
from Roswell, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] You should replace the ink you originally sent. It didn't perform.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary, HP Care, March 2, 2021
Hello,
My apologies for this happening to you. With this type of printer, poor printing performance is usually due to clogged nozzles in the printhead. They can be cleared by running the printhead cleaning from the printer's menu.
If it appears that the poor performance is due to a defect of the cartridge itself, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
My apologies for this happening to you. With this type of printer, poor printing performance is usually due to clogged nozzles in the printhead. They can be cleared by running the printhead cleaning from the printer's menu.
If it appears that the poor performance is due to a defect of the cartridge itself, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Rose S
Verified Purchase:Yes
[This review was collected as part of a promotion.] I liked getting the three colored ink cartridges in one package. The colors are bright and clear. However, the orange plastic thing that has to be removed before installation is very difficult to get off. In fact, I couldn't do it. I had to wait until a friend came and removed them for me because I don't have sufficient strength in my fingers and wrists to take that off. My friend, who is much younger than I and stronger, was able to do it, but even she found it difficult. I know its purpose is to protect the ink and prevent spillage before installation of the cartridge, but I would think a better way of doing that could be found.
Written by a customer while visiting hp.com
Posted by: Gary Don
from New Mexico
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great prices and fast shipping very happy couldn't have asked for more.
Written by a customer while visiting hp.com
Posted by: Rena Flower
from michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have not had any problems with my HP product's like I did with the other's,
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
HP - HP 935XL High Yield Magenta Original Ink Cart
on March 5, 2021
Posted by: tkelley95
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] as advertised. somewhat overpriced but an overall typical HP quality
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Big V
from Elizabeth City NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I put the cartridges in the printer it was damage, but I took it out and put them back in and it work. So far it has been a good printer.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Bobby1948
from San Antonio, Tecas
Verified Purchase:Yes
[This review was collected as part of a promotion.] It always best to use orignal ink, HP makes the best!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Love b
from Glendale AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I changed out all of the color cartrages and now my printer is printing horizontal lines yuck
Features
2
Performance
1
Written by a customer while visiting hp.com