[This review was collected as part of a promotion.] I thought I was getting new cartridges, they were refills. On top of that the cartridges were not filled to the top.
[This review was collected as part of a promotion.] Ink has a nice quality to it, the price is reasonable and the delivery is speedy. Never have issues ordering with this company and I highly recommend them for doing business with your office needs.
[This review was collected as part of a promotion.] I am sorry to say, that the ink I purchased from you was horrible. It does not print the correct colors.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary, HP Care, March 2, 2021
Hello,
My apologies for this happening to you. With this type of printer, poor print quality of the colors is usually due to clogged nozzles in the printhead. They can be cleared by running the printhead cleaning from the printer's menu.
If it appears that the poor performance is due to a defect of the cartridge itself, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
[This review was collected as part of a promotion.] This ink did not print quality prints. Waste of my money.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary, HP Care, March 2, 2021
Hello,
My apologies for this happening to you. With this type of printer, poor print quality is usually due to clogged nozzles in the printhead. They can be cleared by running the printhead cleaning from the printer's menu.
If it appears that the poor performance is due to a defect of the cartridge itself, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges