Customer reviews from hp.com
HP - 935 Ink Cartridge - Magenta
Average customer rating
4.3
(645 Reviews)
Rating breakdown 645 reviews
5 Stars
459
4 Stars
60
3 Stars
32
2 Stars
19
1 Star
75
84%of customers recommend this product.
(
253 out of
301)
Customer Reviews for HP - 935 Ink Cartridge - Magenta
Posted by: Mike997
from Myrtle Beach SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few days ago. After it was installed I printer two pages with color which were fine then the printer an HP Officejet Pro 6830 displayed a 'PRINTHEAD ERROR'. So was it the new cartridge or just time?
I would recommend this to a friend!
Features
2
Performance
2
Response from hp.comBy Keith, HP Care, December 27, 2019
Hi, Mike.
I’m so sorry to hear that your printer stopped working after you installed the new print cartridge. I can see how that would be confusing. So, let’s see whether I can give you some helpful suggestions.
First, I recommend following this link to a troubleshooting document about printhead errors in printers of this series:
- support.hp.com/us-en/document/c04839288
I can’t be sure what issues caused the error, so I suggest that you reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m so sorry to hear that your printer stopped working after you installed the new print cartridge. I can see how that would be confusing. So, let’s see whether I can give you some helpful suggestions.
First, I recommend following this link to a troubleshooting document about printhead errors in printers of this series:
- support.hp.com/us-en/document/c04839288
I can’t be sure what issues caused the error, so I suggest that you reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: NanVan
from Raymore MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Again I purchased some ink for my printer and was very satisfied with the product. Quick and reliable service!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Elaine 1960
from Elaine 1960
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wonderful product! I received my HP ink a few days ago. I had tried a different product that I purchased online and was very disappointed. I will never do that again. I will only use the real deal of HP ink.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: US Navy 1951
from Warminster, PA 28974
Verified Purchase:Yes
The yellow cartridge I received is defective. Currently I cannot print anything requiring the color yellow.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Bomb
from Visalia CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Even with home use only it makes for smooth transition to new ink and ability to order new before a problem develops.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Pati53
from Batesville, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I live the organized way of ordering printer ink. You include a return PP envelope to return my used cartridges.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Matt2019
from PA
Verified Purchase:Yes
My old original HP 6230 ink works fine in my printer until i bought this new Ink and my
now my printer is not working in other words it doesn't recognized the ink...I've tried many different troubleshooting techniques and my printer went dead....Sorry to say but i had to purchase another printer (Canon) and their product seems way much easier to operate and ink installment
now my printer is not working in other words it doesn't recognized the ink...I've tried many different troubleshooting techniques and my printer went dead....Sorry to say but i had to purchase another printer (Canon) and their product seems way much easier to operate and ink installment
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Chaparrita
from Olympia WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] that was great, I take my ink and 4 days, very fast. I like ph products.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com