Customer reviews from lg.com
LG - 30.7 Cu. Ft. French Door Smart Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
3.7
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
10
4 Stars
4
3 Stars
4
2 Stars
2
1 Star
3
56%of customers recommend this product.
(
10 out of
18)
Customer Reviews for LG - 30.7 Cu. Ft. French Door Smart Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
4
Good product
on June 26, 2015
Posted by: Anonymous
This is a decent refrigerator. Would have preferred having one with a french door and bottom freezer but the only 42" wide built-in model offered was a side-by-side. Unit is fairly quiet.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
It Broke beyond Repair
on December 11, 2020
Posted by: Lmkhlk
from Overland Park, KS
[This review was collected as part of a promotion.] I didn’t have this longer than two years and they deemed unrepairable. I enjoyed the fabulous lighting and well thought out design. If it only could keep things cool and frozen it would be a winner.
Pros: Style/Design, ease of use
Quality
2
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: AlexZ
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] We're have this unit for over 7 years and it continues to work and look great. Very happy with the purchase and the company.
Pros: Style/Design, ease of use, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tom7861
from Vestal, NY
Verified Purchase:Yes
I bought this two and a half years ago and already started to give problems
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 19, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Fridge1
Verified Purchase:Yes
So, I had an LG similar to this one before, but lightening struck which caused a power surge and it blew it. This model does have a bigger viewing area where you knock. It also has plenty of ice including the craft ice and the fridge side is spacious and has deep shelves. Also, there are drawers on the fridge side. I read some reviews saying this model did not have them. I love it! I actually like it better than my previous model. Blessed!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Diamond baby
from San Diego CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it so far. The only thing is the outside light does not stay lit long at night making it hard to see buttons.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Diamond baby
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this last month. It is nice and large. The only thing I've noticed is at night when you get ice and then water the light does not stay on long and it's hard to see the button.
Written by a customer while visiting lg.com