Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product.
(
112 out of
150)
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
2
Features
on May 10, 2026
Posted by: Samue
from Time
Features not worth it 👎 same old same old.Phone to small - 🦐.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, May 12, 2026
Hi Samue, Thank you for sharing your feedback. We’re sorry to hear the device didn’t meet your expectations regarding features and size.
We appreciate you taking the time to let us know your thoughts, as this kind of feedback helps us improve future products. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
We appreciate you taking the time to let us know your thoughts, as this kind of feedback helps us improve future products. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Ace if Spade Motorola Razor
on May 7, 2026
Posted by: Spy gatget Motorola phone
The phone are on sale with on top of extra item and plus more discount, with excellent exchange value in the future
Response from motorola.comBy Mitch, Motorola Customer Care, May 7, 2026
Thank you for sharing your feedback. We’re glad to hear you’re happy with your Motorola Razr purchase, especially the promotional offers, added discounts, and the strong trade-in value. It’s great to know you see value in both the device and the overall experience. We appreciate your support and hope you continue enjoying your Motorola device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone but only supports USB 2.0
on May 3, 2026
Posted by: notips
Generally, quite happy with this phone, except it only supports USB2.0. I'm not sure why this flagship phone does not support USB 3.1 or higher.
Response from motorola.comBy Mitch, Motorola Customer Care, May 6, 2026
Hi Notips, Thank you for sharing your detailed feedback. We’re glad to hear you’re happy with the phone overall, and we understand your concern regarding the USB 2.0 support. Your input is valuable, and we’ll be sure to pass this along to our team for consideration in future improvements. If you ever need help, give us a holler or reach out to our official Moto Razr Ultra community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone! Best I have owned!
on April 30, 2026
Posted by: MobileRob
This is definitely the best phone I have ever owned. Convenient when folded. I can use the front screen for most of my activities and when the screen is opened you get a very useful full-sized phone. It was upgraded to Android 16 and runs great. It fun to flip open and closed like we did with flip phones of the past. I highly recommend the phone!
Response from motorola.comBy Mitch, Motorola Customer Care, May 1, 2026
Hi MobileRob, We’re glad to hear you’re enjoying the foldable design, the convenience of the outer screen, and the smooth performance after the update. It’s great to know the device has been your best phone experience so far and that you’re finding it both fun and practical to use. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Good phone make it great
on April 30, 2026
Posted by: Mr.Nolimit225
from Louisiana
It's a great phone Motorola jus needs to focus on a real moto music app for their phones people still have their own personal music and doesn't use third party apps
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 4, 2026
Thank you for your feedback, Mr.Nolimit225. We’re glad to hear you think the phone is great overall. We appreciate your suggestion regarding a dedicated music app. Your input is valuable, and we’ll be sure to share it with the appropriate team as feedback for future improvements. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone
on April 28, 2026
Posted by: K.M.
Love this phone. Works great with many customizable features.
Response from motorola.comBy Mitch, Motorola Customer Care, April 30, 2026
We’re glad to hear you’re loving the phone and enjoying its performance and customizable features. It’s great to know it’s been a good fit for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Awful
on April 28, 2026
Posted by: Crappyrazr
This is the worst phone I've ever had it's the worst version of the razr.
It doesn't work properly I have to constantly restart the phone in order for the Wi-Fi to work, in order to comment on an app, in order to use an app when I download it, in order to make a payment, in order to do any thing I got to shut the phone off and turn it back on. The speak to text doesn't work it does whatever the hell it wants it doesn't even it what I'm telling you (see this should be "it". They don't sound the same) to do. I want a refund. This is supposed to be the ultra it's supposed to be the top of the line one and when I bought the 40 basic it was better.
It doesn't work properly I have to constantly restart the phone in order for the Wi-Fi to work, in order to comment on an app, in order to use an app when I download it, in order to make a payment, in order to do any thing I got to shut the phone off and turn it back on. The speak to text doesn't work it does whatever the hell it wants it doesn't even it what I'm telling you (see this should be "it". They don't sound the same) to do. I want a refund. This is supposed to be the ultra it's supposed to be the top of the line one and when I bought the 40 basic it was better.
Response from motorola.comBy Mitch, Motorola Customer Care, April 30, 2026
Hi Crappyrazr, We’re sorry to hear about your experience. We understand how frustrating it is to deal with repeated restarts, Wi-Fi problems, and apps not working as expected. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
3
Excellent, but it must be used with care.
on April 27, 2026
Posted by: Alfred
from Texas
I bought the phone 5 months ago and both screens have already stopped working. The phone is amazing but it has to be handled very carefully.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 30, 2026
Hi Alfred, We’re sorry to hear about the display concerns after only a few months of use. We understand how disappointing this must be, especially since you were otherwise enjoying the device. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com