Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product.
(
112 out of
150)
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
5
Snappy, responsive, and useful
on June 28, 2026
Posted by: Carl in Murrieta
I had a G100 prior to this phone. I still use the G100 for gaming, but use the Razr for work and everything else. The RAZR handles the games well, but I am trying to separate functions. The RAZR seems faster in most every app vs. the older G100. The fold function is nice and smooth. It open smoothly and I haven't had an issue (yet). The outer screen is awesome. I love that I can pick and choose what apps I want to use on the outside screen. Battery life is solid as well. I get hundreds of emails a day the RAZR easily handles my usage. The OS is newer/current so I am back into the occasional reboot cycle again, but it doesn't impact too much. I have barely started using all the bells and whistles as there are so many built in now.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 28, 2026
Hi Carl, Thank you for the detailed 5-star review and for sharing your experience with both devices. We’re glad to hear the Razr has become your primary phone for work and daily use, and that you’re enjoying its speed, smooth folding mechanism, and the flexibility of the external display. It’s great to know it’s handling your high email volume and multitasking needs well. We also appreciate your feedback regarding the occasional restarts after updates, as well as your overall impressions of the newer software experience. Insights like yours are valuable and will be shared with our product team as we continue refining performance and usability. Thank you for choosing Motorola and for taking the time to share such a thoughtful review. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Motorola perfected the flip phone
on June 28, 2026
Posted by: TEJohnson
Motorola has really perfected the "flip"-style of foldable phones. 4 years ago I got the first version of the Razr re-launch. I loved the phones practicality and pocket ability but it had issues which means I went back to owning a pixel 9 months later. The two biggest issues for me were battery life and the "OK" camera.
The 2025 Razr Ultra addressed those concerns very well. The battery life is far better. I can get through a whole day of regular use and only be down to ~75 percent battery.
The camera is a vast improvement and makes getting great shots super easy. I was a Pixel owner for more than 4 years and this phone FINALLY competes with the camera experience of the Pixel phones.
Also the phone is gorgeous and truly looks and feels "premium." I always have my phones in a case for protection but this one I HAD to get a clear case cause the design of the phone is gorgeous.
Response from motorola.comBy Mitch, Motorola Customer Care, June 30, 2026
Thank you for sharing such a thoughtful review, TEJohnson. We're delighted to hear that the Moto Razr Ultra 2025 has exceeded your expectations and addressed the concerns you had with an earlier Razr model. It's wonderful to know you're enjoying the improved battery life, enhanced camera performance, premium design, and pocket-friendly form factor. We especially appreciate your kind words about the phone's appearance—it's great to hear the design inspired you to show it off with a clear case! Thank you for choosing Motorola again, and we hope you continue enjoying your Razr Ultra for years to come. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone. Best in class Flip phone
on June 24, 2026
Posted by: ClaptonAmerica
from Monaca, Pennsylvania
Great phone. Solid build quality. Impressed with the screen and battery life.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 28, 2026
Hi ClaptonAmerica, Thank you for the 5-star rating and for sharing your feedback! We're delighted to hear that you're enjoying your Motorola flip phone and that you're impressed with its build quality, display, and battery performance. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Compact to fullphone - do not disappoint
on June 23, 2026
Posted by: MStringer73
from Houston, TX
I needed a modern, usable phone that not only latest all day, was not a brick in my back pocket - and the Razr's folding design helps so much! It's snappy, offers neat folding features (tent clock mode and video camcorder are my favorite). The 2025 and 2026 cases are interchangeable - i just wish i could wireless charge with a ring magnet mount in the car. Adding a metal ring to the case negates wireless charging.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 23, 2026
Hi MStringer73, Thank you for sharing your experience. We’re delighted to hear that the compact design and foldable form factor are making a real difference for your day-to-day use. It’s great to know you’re enjoying the performance and features like the flexible display modes, along with the customization options and camera tools. We also appreciate your thoughtful note about wireless charging with magnetic car mounts. Feedback like this is very helpful and will be shared with the appropriate teams as we continue improving accessory compatibility and user experience. Thank you again for taking the time to leave your review. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Always some compromise with M
on June 22, 2026
Posted by: Randy F
from Washington DC
I had been circling this purchase for a year and finally pulled the trigger. Phone is what I expected for the most part, but a few things are surprising and disappointing. I'm coming from an edge plus 2023, and I used the mobile desktop feature frequently, which requires usb c 3.0. I didn't notice the razr ultra only has usb c 2.0, which means no mobile desktop. Hard to believe their top tier phone 2, years newer than the edge plus, would take such a huge step back like that. Frustrating to say the least. I'm a Motorola loyalist but there's always some compromise with their premium offerings. With the edge plus it was the curved screen and limited storage. With the razr, I have the screen and storage I want but a step back in functionality. Just once I'd like the feeling of getting exactly what I want and need without compromise.
Response from motorola.comBy Mitch, Motorola Customer Care, June 23, 2026
Hi Randy F, We're sorry to hear that the experience hasn’t fully matched your expectations, especially after carefully considering the upgrade. It’s understandable how disappointing it can feel when a feature you relied on, like desktop mode via USB-C, is no longer available on a newer device that otherwise meets your needs. As we stand behind our products, we would like to have the opportunity to help. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
3
If I Could Return It I Would !
on June 17, 2026
Posted by: SUZZIEE12
I really wanted to love this phone I just bought it in April and already the screen has damage 😭 it's sad because I take care of my things very well and now I'm stuck with a phone that my screen has a internal chip in it I don't think I would recommend this phone just because it's already fails me withing the first few months haven't even own it for a year very disappointed I had finally switched from iPhone and now I don't have money for a new phone
Response from motorola.comBy Mitch, Motorola Customer Care, June 23, 2026
Hi SUZZIEE12, Thank you for reaching out and sharing this with us. We’re truly sorry to hear about the screen damage you’re experiencing, especially after taking care of your device and only having it for a few months. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
No plastic screen for me.
on June 12, 2026
Posted by: Luvmich
from Evansville IN
Tried it for a week. Returned it promptly. In the sunlight the screen goes foggy. The screen protecter started to peel. Battery life meh! Phone case rendered the tap to pay useless. I have been using Moto's for the past 10 years. No Signature in the states and I'm jumping ship.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, June 12, 2026
Hi Luvmich, We're sorry to hear the device didn’t meet your expectations, especially after being with Motorola for so long. As we stand by our phones, we'd like this to be checked. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
Phone sucks
on June 8, 2026
Posted by: Ghruzdov
from florida
This is by far one of the ABSOLUTE WORST phones I have every owned, and I have owned a lot of phones in my life!!! I had a little speck in the glass early on and they said it must have been a piece of sand that I closed it on it. If glass is that weak, that's a shame. Now I opened up my phone and heard a crack, I believe it may have been the case, and the entire glass went black. This is such a weak, horrible phone, and I can't believe this all happened before I owned it for a year.
Response from motorola.comBy Mitch, Motorola Customer Care, June 10, 2026
Hi Ghruzdov, We’re sorry to hear about your experience and understand how disappointing this must be, especially when the damage occurred within your first year of ownership. We appreciate you sharing your feedback regarding the durability of the display and your concerns about the screen no longer functioning after hearing a crack when opening the device. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com