Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product.
(
112 out of
150)
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
5
Life altering , phone experience
on June 21, 2025
Posted by: Neonman
from Georgia
I bought during preorder and have the 1 terabyte memory , and it's been awesome . My wife has the 2024 entry model and loves it , so I was considering a folding device. Our family is on Google Fi . Google fi works on T-Mobile network and the Snapdragon Elite chip would qualify qualify for their 5g+ network. Having the phone fold in half and have the smaller form factor is amazing . The front screen for all apps and games is a absolute life changing experience for the better . I listen to a lot of YouTube music and podcasts and keep on the small screen on data connection, and the battery holds up . The best part is if you run low you plug it up to a 68 watt charger ang the phone can charge from 50% to 100% in 25 minutes.. and from 4% to 100%in 45 minutes. This is important to not always need a charging battery case as I have for my past phones . Battery life is awesome, 3 hours of navigation on the front screen 60+ pictures and a few short 4k videos , and played music to a Bluetooth speakers for 2 hours and was down to 65 % battery .
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 23, 2025
Wow! Thank you so much for sharing your amazing experience, Neonman. We're thrilled to hear that your foldable Motorola phone with 1TB of storage has made such a powerful impact on your daily life. From the convenience of the compact form factor to the front screen experience and blazing-fast charging, it sounds like it's been a perfect fit for your needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Best phone out there!
on June 20, 2025
Posted by: Giants23
We love the phone! I wish it had the speed dial to hold down and an easier format to find people in contacts. But other than that home run. Finally a flagship phone that has all the high-end features come awesome battery, awesome screen and everything else! Best Phone out there.
Response from motorola.comBy Carlos, Motorola Customer Care, June 20, 2025
Thank you so much for your kind words, we're absolutely delighted to hear that you and your family are enjoying the phone! It’s great to know that the powerful battery, stunning screen, and premium features are all hitting the mark for you.
We really appreciate you sharing your thoughts about speed dial and contact accessibility as well. Feedback like yours is incredibly valuable; it helps our team understand what users love and where we can improve the experience even further. We’ll be sure to pass your suggestions along to the appropriate team for future consideration. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
We really appreciate you sharing your thoughts about speed dial and contact accessibility as well. Feedback like yours is incredibly valuable; it helps our team understand what users love and where we can improve the experience even further. We’ll be sure to pass your suggestions along to the appropriate team for future consideration. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone
on June 19, 2025
Posted by: Haps
Had a Ultra Razor for a month and traded my Razor 2024+. Phone is awesome.
Response from motorola.comBy Mitch, Motorola Customer Care, June 19, 2025
Thank you for your positive feedback, Haps. We're so glad to hear you're enjoying your new Razr and that the upgrade has been a great experience. It's always exciting to hear when our devices exceed expectations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
2025 Razr Ultra living up to expectations!
on June 14, 2025
Posted by: ehking99
This is the second Razr I have bought. The first being the 2023 Razr+ which I loved, but liked the look and feel of the new Razr Ultra. The Ultra is a little thicker than my last Razr, but not that much heavier. Performance and battery life are good. I have only had it a couple of weeks, but very satisfied so far. I was thinking the camera would be better, but still not Samsung level. I am still playing with it so my opinion may change with some practice. Overall very happy with the phone.
Response from motorola.comBy Mitch, Motorola Customer Care, June 16, 2025
Thank you for taking the time to share your detailed feedback, Ehking99. We’re thrilled to hear that you’re enjoying your new phone and that it’s living up to your expectations so far. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
It's great
on June 13, 2025
Posted by: Yeah me
Love love love it,....................................................!
Response from motorola.comBy Mitch, Motorola Customer Care, June 16, 2025
Thank you so much for sharing your excitement! We're thrilled that you're enjoying your phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
A Stunning Foldable Phone — But Where’s the Case?
on June 13, 2025
Posted by: jlcrane
from North Carolina
I’ve been using the Motorola Razr Ultra for a few weeks now, and I have to say — it’s an absolute standout in the foldable phone space. The sleek design, vivid outer display, and smooth performance make it a joy to use every day. The hinge feels solid, the cameras are surprisingly capable, and the customization options for the front screen are a game-changer.
That said, one major disappointment keeps nagging at me: the protective case featured in many of the promotional images wasn’t included in the box, and worse, it’s not even available for purchase. For a premium phone with a premium price tag, I expected better. A foldable design deserves some level of protection, especially when it's prominently shown with a case in marketing materials. It's frustrating to have to search for a third-party alternative that may not even be a good fit.
All in all, the Razr Ultra is a beautiful and capable device that turns heads, but Motorola dropped the ball by not including — or at least offering — the matching case. At this price point, it feels like an oversight that shouldn't have happened.
5 stars with a caveat.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 16, 2025
Thank you so much for your detailed and honest feedback, Jlcrane. We’re thrilled to hear how much you’re enjoying your Razr Ultra, especially its design, display, and performance. It means a lot to us that you took the time to share your experience. We appreciate your input about the case, and we understand your disappointment. We’ll make sure to pass your comments along to the team. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Just keeps getting better!
on June 9, 2025
Posted by: jerisc
from Centerville, MO
Just bought a razr 24+ less than a year ago, but then the NEW razr got released, and I couldn't resist! Practically the same size and of course the same functionality, I believe this one is a smidge faster than the 24+. And the storage... Unbelievable! I couldn't possibly get anywhere near using all that space! I only wish there were more options for cases, some of the older razr's have some really cute ones. I normally don't use many of the unique optional features, but am slowly warming up to it & this phone can do some amazing things! Pictures & videos have fantastic quality, the color & depth - phenomenal! Not that I'll use it, but it's also a dual sim phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2025
Hi Jerisc, Thank you so much for sharing your Razr journey with us! We love hearing from loyal Motorola fans upgrading and enjoying the latest tech. We're glad you’re discovering some of the unique features and loving the photo and video quality. Thanks again for being part of the Motorola family and enjoying the Razr evolution with us. We’re excited to keep bringing you more! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
3
meh
on June 9, 2025
Posted by: ZGhol
from St Louis
I ended up returning my device as the price tag didn't quite fit the features and bloatware. The AI feature is pushed too hard and to be honest, the Pixel phone has better usability. The final straw for me was it just not working well on Google Fi off wifi.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, June 9, 2025
Hi ZGhol, We’re sorry to hear that your experience with the phone didn’t meet your expectations, and we understand why you chose to return it. Your feedback about the AI features and Google Fi compatibility is valuable and helps us improve. If you ever consider giving Motorola another try or have questions about other models, we’re here to help.
Written by a customer while visiting motorola.com