Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product.
(
112 out of
150)
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
5
I love it
on August 17, 2026
Posted by: Guro
from Mexico
So far, it's an amazing phone. Way better than the Samsung zflip
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 17, 2026
Thank you for sharing your feedback, Guro. We're thrilled to hear that you're loving your Motorola phone and enjoying the experience so far. It's great to know that you're impressed with its performance and features. We truly appreciate you choosing Motorola and hope you continue to enjoy your device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
A nice phone upgrade, but be sure to charge more
on August 11, 2026
Posted by: Cosmic_Waddle_Dee
from Chattanooga, TN
It has been a good phone overall, with all of the features. Honestly, I just really like being able to switch between a smaller screen and a larger screen for portability and practicality. I had a Moto G Stylus 5G before, which had a very similar overall screen size, and the largeness was a bit obnoxious sometimes (on top of the brightness being rather weak). I was able to get a decent magsafe case for the phone, and used a Supcase phone wallet, which has worked out beautifully so far. It's like having a technology sandwich with me wherever I go.
The Razr Ultra 2025 has been great for its processing power, graphics and display, camera options (the camcorder mode has been really neat!), and clamshell interface. The only reason I'm not giving it 5-stars is because the battery life has been a bit meh, and I usually have to charge throughout the day. I know that all of the screens and brightness level tend to drain this, so it's something to be aware of if you're considering this phone model.
The Razr Ultra 2025 has been great for its processing power, graphics and display, camera options (the camcorder mode has been really neat!), and clamshell interface. The only reason I'm not giving it 5-stars is because the battery life has been a bit meh, and I usually have to charge throughout the day. I know that all of the screens and brightness level tend to drain this, so it's something to be aware of if you're considering this phone model.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 11, 2026
Hi Cosmic_Waddle_Dee, thank you for sharing such detailed feedback about your Moto Razr Ultra 2025 experience. We're glad to hear you're enjoying the foldable design, processing power, display, camera features, and overall versatility of the phone. We're sorry to hear that the battery life hasn't fully met your expectations and that you need to recharge during the day. As we stand by our phones, we'd like to help. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
Whimsical Phone!!!
on August 10, 2026
Posted by: pdottdot
from Richmond, VA
I switched from iPhone to razr and I do not regret it. It was a learning curve at first but honestly this phone is FUN. BRING BACK WHIMSY!!! Took 1 star off just because some apps are buggy and I have to restart the phone every now and then but like it doesn't bother me too much. Overall I love the customization and of course the flip. and I love that I can use my apps on the exterior screen bc it's so quick and easy. I love it!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 13, 2026
Hi Pdottdot, thank you for sharing such a fun and detailed review! We’re thrilled to hear that you made the switch from iPhone to razr and are enjoying the customization, flip design, and convenience of using apps on the external display. We also appreciate your feedback about the occasional app behavior and the need to restart the phone. We’re happy to hear that overall, you’re loving your razr experience. Thank you for choosing Motorola! If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
iPhone user switch
on August 1, 2026
Posted by: Natnat
from Dallas Texas
I am a 10-12 year iPhone user and I made a large switch to Motorola. This has been the BEST purchase I could've made in the big 2026. While adapting to the software and the hardware has been slightly challenging, I will not be rejoining the apple community. I love my moto razr and the colors are absolutely the best part.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 4, 2026
Hi Natnat, thank you for sharing your detailed feedback! We're thrilled to hear that your switch has been a great experience. We're glad you're enjoying the design, colors, and overall foldable experience. We understand that adapting to a new device can take some time, and we appreciate you choosing Motorola. We hope you continue to enjoy your Razr! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
The phone
on July 30, 2026
Posted by: Ibsen barboza
from Texas
The best flip phone in the world, very fast. It's a premium phone.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, July 30, 2026
Thank you for your fantastic feedback on the Moto Razr Ultra! We're thrilled to hear that you're enjoying the device and consider it the best flip phone you've used. It's great to know that you're impressed with its speed, performance, and premium feel. The Razr Ultra was designed to deliver a flagship experience while offering the convenience and innovation of a foldable form factor, so we're happy it's living up to your expectations.
We truly appreciate you taking the time to share your thoughts and recommend the device.
If you are interested on joining our community, please refer to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
We truly appreciate you taking the time to share your thoughts and recommend the device.
If you are interested on joining our community, please refer to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
2
Slow functionality wrapped in a breakable shell
on July 21, 2026
Posted by: Jameson
from Cincinnati, OH
I bought this phone less than 6 months ago for fast functionality and a smaller footprint than the average smartphone. Unfortunately, it doesn't deliver on the first one, and the second one is fueled by the gimmick of a folding phone and less real user-experience improvements. The camera is laughably slow, so don't plan on taking any quick photos with it. The back-screen controls feel poorly ported over from Android's basic features, meaning you'll run into sizing issues, lack of room for gestures, and non-UX-friendly button sizing (especially when trying to turn off your alarm, good luck fumbling around with that one).
As far as form goes, I appreciate the side-button that doubles as a thumbprint reader, the volume buttons that swap orientation when closed vs open (top is always + volume), and the folding feature is nice, or at least it was until it randomly decided to split in the center after I retrieved it from my pocket for normal use. This renders the entire top half of the screen unusable.
It was actually a breath of fresh air to go back to my outdated Pixel 7.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, July 29, 2026
Hi Jameson, thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve experienced with your Moto Razr Ultra, including the camera performance, external display experience, and the screen concern. We understand how important it is for your device to provide a smooth and reliable experience. We would like to check this. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
The phone to have.
on July 19, 2026
Posted by: BMan
A must have phone. Superb performance and plenty of storage and with 16 gig of ram it's a hard one to beat. Highly recommended.
Response from motorola.comBy Mitch, Motorola Customer Care, July 21, 2026
Thank you for the fantastic review, BMan. We're delighted to hear you're enjoying the performance, generous storage, and 16 GB of RAM on your Motorola phone. It's wonderful to know it has exceeded your expectations and that you'd highly recommend it. We truly appreciate your support and thank you for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
A 90s japanese commuting dream
on July 18, 2026
Posted by: Tireburp
from Washington, dc
I love this freaking thing. Really can not believe that Motorola of all companies made this phone. The outer screen is perfect for commuting on public transportation while checking email and switching podcasts. Android is pretty close to stock android without Motorola crap in there. For real for real its a sweet phone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 21, 2026
Thank you for sharing such an awesome review, Tireburp. We're thrilled to hear you're enjoying your Motorola phone and that the outer display has made your daily commute even more convenient for checking emails and controlling your podcasts. It's also great to know you're enjoying the clean Android experience. We appreciate your feedback and hope your phone continues to serve you well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com