Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product.
(
112 out of
150)
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
3
Ok but not perfect
on August 20, 2025
Posted by: Moto dude
I have had this for about 2 weeks and I'm not impressed. Seems to freeze up a lot. I do like the fold and how fast it charges but it seems like the battery dies quickly. With light to moderate use by the end of the day I'm down to about 20% battery left.
Response from motorola.comBy Carlos, Motorola Customer Care, August 22, 2025
Hi Moto dude, thank you for your feedback. We’re sorry to hear your device is freezing and that the battery isn’t lasting as expected. We appreciate that you like the fold design and fast charging. To better assist you with your concern, we have sent you an email. We'll be expecting your response.
Written by a customer while visiting motorola.com
Customer Rating
3
So so
on August 20, 2025
Posted by: average joe
It was this or the Samsung. The Razr won because of better features. What i don't like: I hate that I have to wake the phone to see if I have notifications. The UI is clunky when trying to use the phone and the customization is lacking. What I like: Way more features than I'll ever use. The cameras and video capture are over the top for functionality. That is IF I cared - I don't. Bottom line, too many frivolous bells and whistles for this old fart. If I could have found a smaller smart phone I would have purchased it.
Response from motorola.comBy Carlos, Motorola Customer Care, August 22, 2025
Hi Average Joe, Thanks for sharing your honest thoughts. We’re glad you chose the Razr and appreciate your feedback on the features and UI. We understand that sometimes the extra options can feel overwhelming, especially if you prefer a simpler experience.
Your comments about notification visibility and customization are important, and we’ll share them with our product team as we continue to improve. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Your comments about notification visibility and customization are important, and we’ll share them with our product team as we continue to improve. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5
Great foldable phone with all the goodies
on August 20, 2025
Posted by: Antkiller
I have had the last 3 RZRs and this one is by far the best. That 1TB drive is da bomb.....and the battery seems to last longer than both previous phones....Just my advice....if you make a RZR with a significantly bigger battery along with the 1 TB drive I'd never complain!!!
Response from motorola.comBy Mitch, Motorola Customer Care, August 21, 2025
Hi Antkiller, thank you so much for your great feedback. It’s great to hear that the Moto Razr Ultra is your favorite so far, especially with that impressive 1TB internal storage. We appreciate your honest feedback—it helps us improve. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Really good phone!
on August 20, 2025
Posted by: RoyN
from Queens, NY
So far, I love the phone, but there are certain things that I still need to get used to. My previous phone was a Pixel 6a running Android 16. The new one is Android 15 and I wish that Motorola updates that soon ... but (having had a Moto phone many years ago) I won't be holding my breath waiting for that to happen. Excellent camera and newly updated Android camera software.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 20, 2025
Hi RoyN, Thank you for your feedback. It’s great to hear you’re loving the phone overall. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Bluetooth connections to android auto work now
on August 19, 2025
Posted by: Jimthzz
A significant improvement over the 2023 Razr + I had
Response from motorola.comBy Mitch, Motorola Customer Care, August 20, 2025
Hi Jimthzz, Thank you so much for your continued support! It’s great to hear that this phone is a significant improvement over the 2023 Razr+ you had. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
So far, so good. Excellent phone.
on August 19, 2025
Posted by: Jnichols
from Central Missouri
Purchase about a month and half ago. So far so good. Apps are snappy. If you have to reboot, the reboot time is quick. Of course you have to a little careful with the phone screen, but unless your rolling around in the sand, you shouldn't have any issues.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 20, 2025
Hi Jnichols, Thank you for sharing your feedback! It’s great to hear that your device is performing well with fast app response and quick reboot times. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Best Flip Phone in North America HANDS DOWN
on August 19, 2025
Posted by: MotoMan Razr
from St. Cloud, MN, USA
This is my second Razr (well technically my 3rd if you count the O.G. Razr). I purchased the basic entry level one last year as I wanted to dip my toes back into the "flip" phone again to make sure it is what I wanted and was able to do everything I needed. I like having a smaller size phone in my pocket but like having a larger screen so this was the natural choice. After having the Razr 2024 for a few months, it was confirmed to me that I am a Razr guy again. But now I needed more processing power and a better camera. I have owned Google Nexus/Pixel phones for the last 7 years or so, and I didn't want to give up a great camera phone. This Razra Ultra does not disappoint. So far it is just as good as my Pixel 7 was for photos if not better. Lightning fast processor for anything I can throw at it. I could not be happier with this new phone. I also love being able to get a real wood back again as the Moto X2 was one of my favorite phones I have ever owned.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 19, 2025
Hi MotoMan Razr, Thank you so much for your continued support! It’s great to hear how well the Razr Ultra fits your needs, especially combining the classic flip design with powerful performance and excellent camera quality. It means a great deal to us that you've come back for more, and we're glad it continues to meet your expectations. Enjoy and thanks again for being a loyal customer! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Disappointing software
on August 19, 2025
Posted by: Ugh!
from Chicago, IL
Every day I have software glitches that Motorola has not fixed through their recommendations. The home lock screen doesn't keep my email widget from populating on a new page multiple times a day, still can't change my external screen apps or home screen to change the apps as it's frozen after adding a shortcut contact as one of those 4 apps and it disappeared. Tired of having to delete and install apps
Response from motorola.comBy Carlos, Motorola Customer Care, August 19, 2025
Hi Ugh!, We’re truly sorry to hear about the persistent software problems you’re experiencing with your Razr Ultra, and we understand how frustrating it must be to deal with daily glitches that impact usability. To better assist you, we have sent you and email. We'll be expecting for your response.
Written by a customer while visiting motorola.com