Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9 out of 5
3.9
(258 Reviews)
Open Ratings Snapshot
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product. 
(
112 out of 150
)
Best Buy Privacy Policy
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
5 out of 5
5
Turbo charge, fun, refreshing new technology
on September 10, 2025
Posted by: Eddie R
from San Diego California
I bought my razr ultra 60 a few weeks ago and I absolutely love it! It's different, it's fun, it's customizable. It's a refreshing piece of technology I came from iPhone and honestly this was a great switch. I was iffy at first, but with all this new cool features I'm just wondering why didn't switch sooner. The only thing I'd recommended is improvement on the image contrast with the camera. It gets getting used too but pictures are great. Also would had loved for it to be on Android 16. Oh it also charges super fast and battery last all day.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 10, 2025
Hi Eddie R, Thank you so much for the great feedback. We’re thrilled to hear you're loving your phone! It’s great to hear that the unique features and customization have made your switch. Your feedback on camera contrast and Android updates is appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Amazing Phone
on September 10, 2025
Posted by: DanX
from NY
When Android flip phones first came out I tried but it was slower than a traditional Android phone.
The Motorla Razr Ultra 2025 is a game changer. It has more RAM, faster CPU, faster storage and much faster charging than any other phone I have had.
The form factor is amazing it folds small but unfolding it has a bigger screen than most.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 10, 2025
Hi DanX, Thanks for sharing your experience with the Motorola Razr Ultra 2025! It’s great to hear that the improved specs and form factor are making such a positive difference for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4 out of 5
4
The flip is back!
on September 9, 2025
Posted by: preout
from Kansas City, MO
I love having a flip phone again, it's like having a small phone that i can expand into a regular sized one. Love using apps on the front screen. My only detractor is that the cameras could be better, I really miss having a telephoto lens from my Pixel Pro.
Response from motorola.comBy Carlos, Motorola Customer Care, September 10, 2025
Hi preout, We're glad to hear you're loving the flip design and front screen experience on the Razr Ultra! We appreciate your feedback on the camera and understand how a telephoto lens can make a difference, especially coming from a Pixel Pro. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Not reliable
on September 9, 2025
Posted by: Jay 66
I received this phone on August 19, 2025 and the screen turned white making it unusable on September 7, 2025. Have returned it now, doubt that I will trust it for a while when I get it back. Very disappointed. I have used only Motorola phones since 1992 bag phone. May have to find a new company to get phones from.
Response from motorola.comBy Carlos, Motorola Customer Care, September 10, 2025
Hi Jay 66, We’re very sorry to hear about the issue with your Razr 50 Ultra. Receiving a white screen so soon after purchase is understandably frustrating, especially given your long-standing loyalty to Motorola. Thank you for returning the device for service. We’re committed to resolving the issue and hope to restore your confidence in our products. If you need any help during the process, please don’t hesitate to contact us.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great Flip phone 2025 RAZR ultra 1tb red
on September 7, 2025
Posted by: JRodz
from Virginia / 2025 RAZR ultra 60 red 1 tb
It's a great flip phone alternative from Samsung as far as the specifications. It also reminds me of my old RAZR back in the day except this time it's more advanced. I'm still learning the ecosystem of this phone since I'm used to Samsung ecosystem. Happy for it.
Response from motorola.comBy Carlos, Motorola Customer Care, September 8, 2025
Hi JRodz, Thanks for sharing! We're glad you're enjoying your new flip phone—it’s a great mix of modern features and classic design. Adjusting to the Samsung ecosystem can take time, but we're here to help if you need any assistance. To be up to date with our devices, please follow our official community page. https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
MY FLAGSHIP - SINCE 2019
on September 5, 2025
Posted by: ROBIN1BOW
I've had the moto razr since 2019s first model. Its keeps getting more and more satisfying. I've probably alone convinced at least 500 people to buy this phone, a. Now I'm on the Ultra 25. 1TB - just crazy!
Response from motorola.comBy Mitch, Motorola Customer Care, September 7, 2025
Hi ROBIN1BOW, Thank you for being such a loyal Razr fan since the very first model in 2019! We’re thrilled to hear how much you’ve enjoyed the journey and that you’re now using the Razr Ultra 25 with 1TB storage. Your enthusiasm and word-of-mouth support mean a lot to us. We truly appreciate you being part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Moto ultra 2025
on September 5, 2025
Posted by: Ed2025
from FL
Great phone ! Love the design and software. Would recommend to others to switch.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 5, 2025
Hi Ed2025, Thank you for your feedback! We're thrilled to hear you love the design and software. We appreciate your recommendation! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Pleasantly surprised
on September 4, 2025
Posted by: Adam S
from Pittsburgh
I've been using Apple since the very first iPhone came out. This is my first Android phone. I really like the flip phone. It fits neatly in my pocket, the outside screen is super useful and overall it's more intuitive and user-friendly than I had anticipated.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 4, 2025
Hi Adam S, Thank you for sharing your experience! We're thrilled to hear that your first Android phone—especially the flip design—has been a positive transition from Apple. It's great that you're finding the device intuitive, user-friendly, and that the outer screen adds real value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
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