Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9 out of 5
3.9
(258 Reviews)
Open Ratings Snapshot
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product. 
(
112 out of 150
)
Best Buy Privacy Policy
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
5 out of 5
5
Useful
on September 28, 2025
Posted by: Jamesrola
from Springfield Illinois
I have been a fan of the razr since 2023-2025
And besides it's durability it's a pretty useful and aesthetic phone this is my Go to choice when working or enjoying a night on the town
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 29, 2025
Hi Jamesrola, Thank you for being a loyal Razr fan! We’re glad to hear the phone’s durability, design, and usefulness fit both your work and leisure needs. It’s wonderful to know the Razr continues to be your go-to choice, and we truly appreciate your support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
on September 28, 2025
Posted by: Michael1214
from Michigan
The most amazing flip phone I've ever had and I've had a lot of razrs dating back to the Razr V3 I upgraded from the Razr plus 2024 to the Razr 60 ultra 2025 pantone scarab and I absolutely love this beast of a phone with all day battery life
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2025
Hi Michael1214, Thank you for your wonderful feedback! We’re delighted to hear that you’ve enjoyed Razr phones over the years and that the Moto Razr Ultra 2025 in Pantone Scarab is exceeding your expectations with its design and all-day battery life. We truly appreciate your loyalty to the Razr family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Bluetooth and wifi issues
on September 28, 2025
Posted by: Android fan
Love so much about the phone. Foldable screen is great for the guy who always puts his phone in his pants pocket. Amazing memory, storage and processor. However the Bluetooth won't pair with half the devices I own and when it does the connection is poor. In addition the wifi connection has a bug where it freezes in the middle of loading a page and basically loses connection temporarily. If those 2 major issues were resolved this would be one of my favorite phones ever.
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2025
Thank you for your feedback, and we’re sorry to hear about the Bluetooth and Wi‑Fi concerns. We would like the opportunity to investigate your experience further. Please check the email we’ve sent so we can discuss this matter in more detail and work toward a solution. We appreciate you sharing your thoughts and for being part of the Motorola family.
Written by a customer while visiting motorola.com
Customer Rating
4 out of 5
4
Very Happy with this phone
on September 27, 2025
Posted by: dgjr2055
from Texas
Good phone. I wished it had a better camera. The camera is good but not great. Otherwise my phone is excellent.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2025
Hi Dgjr2055, We're glad to hear you're delighted with your phone and enjoying the overall experience. We appreciate your thoughts on the camera and will make sure to share your input with our product team. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Love the Mountain Trail color!
on September 21, 2025
Posted by: Flyboy
The Motorola Razr Ultra 1TB in the stunning Mountain Trail color is an absolute triumph of design and technology. This device isn't just a phone; it's a statement. The Mountain Trail finish adds a touch of sophisticated elegance, making it stand out from the crowd. With a massive 1TB of storage, you'll have ample space for all your photos, videos, and apps, ensuring you never have to compromise. Beyond its striking looks and generous capacity, it delivers the same exceptional performance, vibrant displays, and innovative foldable experience that makes the Razr Ultra such a beloved device. It's truly the pinnacle of style, power, and convenience.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 21, 2025
Hi Flyboy, Thank you for your detailed feedback! We’re thrilled to hear that you love the Moto Razr Ultra, especially the Mountain Trail color and the 1TB storage. It’s great to know that the design, performance, and foldable experience are exceeding your expectations. We appreciate you sharing your experience and hope you continue to enjoy your Razr Ultra! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Love the colors!
on September 19, 2025
Posted by: Shannonga
from USA
I love the red leather color! High quality build and takes great pics!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 21, 2025
Thank you for your feedback, Shannonga. We’re glad to hear that you love the red leather color, the high-quality build, and the camera performance of your Motorola device. We appreciate you sharing your experience! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great phone
on September 14, 2025
Posted by: Alexgt
I didn't expect such a successful phone. Excellent sound via Bluetooth. Good camera. Excellent for selfies.
Response from motorola.comBy Mitch, Motorola Customer Care, September 15, 2025
Hi Alexgt, Thank you for sharing your experience with your new phone! We're glad to hear you’re enjoying the sound quality, camera, and selfie performance. It’s great to know the phone has exceeded your expectations. We truly appreciate your feedback and support. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
1 out of 5
1
Cute design but failed functionality
on September 11, 2025
Posted by: Your mom
from Arizona
I wanted to like this so bad but I hated it!! I get that it asked if you want notifications or to ask to allow to track but it asked every. Single. Time I opened any app! Multiple times a day!
My text messages were a mess! I could not get my text messages to show previews for links no matter what browser was sent
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, September 12, 2025
Hi Your mom, We’re sorry to hear about the frustrating experience with notifications and text message previews. That definitely shouldn’t be happening. I would like to help you. I've sent an email to you.
Written by a customer while visiting motorola.com
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