Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9 out of 5
3.9
(258 Reviews)
Open Ratings Snapshot
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product. 
(
112 out of 150
)
Best Buy Privacy Policy
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
5 out of 5
5
Extremely Happy
on November 9, 2025
Posted by: IMTheresa
I've been using the razr ultra for a couple of months and could not be more pleased. So many apps work well on the external screen I rarely need to open it. The sound quality is great, the battery life is incredible, and it looks fantastic.
Response from motorola.comBy Mitch, Motorola Customer Care, November 10, 2025
Hi IMTheresa, Thank you for sharing your experience! We’re thrilled to hear that your Razr Ultra is exceeding your expectations, from the external screen convenience to the sound quality, battery life, and design. Your feedback means a lot, and we’re happy you’re enjoying your Motorola device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Moto hit a home run!
on November 8, 2025
Posted by: Patrick8844
I came from a Samsung Z flip 6 to the Moto Razr Ultra (or Plus) 2025 and this is night/day smoother than the Samsung and does so much more!!
Response from motorola.comBy Mitch, Motorola Customer Care, November 9, 2025
Hi Patrick8844, We’re thrilled to hear you’re enjoying your Moto Razr Ultra 2025 and that it’s exceeding your expectations! It’s great to know you’re noticing the smooth performance and features compared to your previous device. Thank you for sharing your experience and for choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Absolutely obsessed!
on November 7, 2025
Posted by: MuggleBornRaven
from Milwaukee, WI
I absolutely love this phone. It is my 1st non-iPhone since my BlackBerry Pearl. I will not be going back. I brag about this phone to everyone that asks about it. It is tough, pretty, and useful. I have dropped, kicked, sat on, & thrown this phone.
Not. A. Scratch! I haven't needed to buy any protective accessories. I can't express enough how much I'm obsessed with this phone. Plus, it fits in my tiny lady pockets.
I would recommend this to a friend!
Response from motorola.comBy Mike, Motorola Customer Care, November 7, 2025
Thanks so much for sharing your experience, MuggleBornRaven. We love hearing how the Razr Ultra has won you over with its durability and style! If you ever have questions or want to connect with other fans, come join the official Motorola community here: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
MUCH better than the 2023 model
on November 5, 2025
Posted by: Joe Cairo
from Pennsylvania
I had the older version of razr flip and I was extremely UNHAPPY with it. Primarily for the bad battery life. I went to a samsung flip and liked that very much, but saw the razr improved the battery and other features. So, I decided to try Mototola again and glad I did! Very good phone!
Response from motorola.comBy Mitch, Motorola Customer Care, November 6, 2025
Hi Joe, Thank you for sharing your experience! We’re thrilled to hear that the improvements in the new Razr flip, especially the battery and features, made a difference for you. It’s great to know your return to Motorola has been a positive one. We appreciate your feedback and hope you continue enjoying your device! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
The Razr is back ! better than ever!
on November 2, 2025
Posted by: cubbie0007
I Upgraded from the Moto Edge 2021 . To this Razr Ultra, I love it! Motorola is the only brand I will ever buy. I have never had any issues with any of my past Moto. phones. I had a Razr back in the day and it was an amazing phone. Keep up the good job Motorola!
Response from motorola.comBy Mitch, Motorola Customer Care, November 3, 2025
We’re thrilled to hear you’re loving the Razr Ultra! It’s fantastic that your experience with Motorola continues to be so positive and that the new Razr brings back great memories from the past. Thank you for your loyalty and kind words. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great phone! Better then Google!
on November 1, 2025
Posted by: Raditz
from Olive Branch, Illinois
I bought this phone a couple of weeks ago and beyond happy with the phone. I went from the Pixel 9 Pro Fold to the Razr Ultra because I prefer the Motorola experience over Google, I enjoy the powerful chip and the amazing front facing camera. I'm happy to see Motorola is leading the way in the best flip phone if 2025! Great job Motorola!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 3, 2025
Hi Raditz, We’re thrilled to hear you’re enjoying your Razr Ultra! It’s fantastic to know the performance, front-facing camera, and overall experience are exceeding your expectations. Thank you for recognizing Motorola as a leader in the flip phone category. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Question about apps on outside screen
on October 31, 2025
Posted by: Christyc
I don't have this phone yet but I'm trying to decide if I'm buying this one or the G. I have the 2024 razr but 4 days after my warranty expired the screen quit. The outside smaller screen is fine but most apps require that u open the phone and use the main screen which I can't do. So before I buy the 2025 ultra I'd like to know if that's still the case on them. Aside from my screen dying on the 2024 I absolutely LOVED my phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 3, 2025
Hi Christyc, Thank you for considering the Moto Razr Ultra 2025. The external (cover) display on this model is designed to run many apps directly without opening the phone, and you can add your favorite apps to the outer screen for quick access. While most apps work well, some may have a slightly adjusted interface due to the smaller screen, and a few functions might still require opening the main display. Overall, the external screen is much more capable than previous models, allowing for a smoother experience even when the phone is closed. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Wonderful phone
on October 25, 2025
Posted by: Dbanda21
Love the retro mode and all the features I'm a long time iPhone person. Great to have a phone that is me
Response from motorola.comBy Mitch, Motorola Customer Care, October 27, 2025
Hi Dbanda21, We’re thrilled to hear that you’re enjoying the retro mode and all the features, and that the phone feels like a great fit for you. We appreciate your support and hope it continues to serve you well! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
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