Thank you for your amazing feedback and for being a loyal Razr fan since the original! We’re thrilled to hear you’re loving the larger display and improved battery life on the Razr Ultra. It means a lot to know that Motorola has been part of your journey for so many years. We truly appreciate your continued support and loyalty! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.

Hi Unknownnyx, We’re sorry to hear about your experience with the Moto Razr Ultra. We understand how disappointing it must be to have the hinge separate after only two months, especially when the phone was not dropped. We’d like to help look into this further. We have sent you an email. Please reply to it for further assistance. Thank you.

Thank you for sharing your honest feedback, Vogomoto. We’re sorry to hear about your experience after the phone was dropped, and we understand your concerns regarding the outer display, durability, and the added bulk of using a protective case. The outer display is designed to provide convenient access to features without needing to unfold the phone, but we understand that not everyone finds it useful and that durability and maintaining the slim profile are important considerations with a flip phone. Your suggestion for a Razr model without the outer display is valuable, and we’ll make sure this feedback is shared with our product team for consideration. For added protection, we recommend using a case specifically designed for the Razr that provides protection while maintaining as much of the phone's slim profile as possible. We also recommend following Motorola's care and handling guidelines to help minimize the risk of damage from accidental drops. We appreciate you taking the time to share your experience and feedback. Your comments help us understand what customers would like to see in future Razr models.