Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product.
(
112 out of
150)
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
5
Razr phones are awesome
on March 9, 2026
Posted by: Great phone
2nd Razr. newest is the 2025+.. Motorola did she still does make the best cellphone. Apple is way far behind.
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2026
Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your new Moto Razr 2025+, and we appreciate your loyalty to Motorola. It’s great to know our flip phones continue to impress! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone! Not perfect, but excellent for budget
on March 9, 2026
Posted by: Alex11520
from Seattle, WA
Bought about a month ago, it is pretty decent of a phone but the OS can be a bit slower than others which I would say is because of the AI features being integrated hard. Great battery life and charging speed! My main complaint would be that the stock launcher has some delays and hangups and the external display work can be tweaked with. Overall fantastic phone and shouldn't be overlooked for flip phones, and with GrapheneOS on the horizon I'm excited.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2026
Hi Alex11520, Thank you for sharing your detailed feedback! We’re glad to hear you’re enjoying your Motorola phone’s battery life, charging speed, and overall performance. We also appreciate your insights on the launcher and external display. This helps us understand what matters most to our users. It’s great to hear you’re excited about future possibilities with your device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Good hardware
on March 9, 2026
Posted by: notgniddew
Motorola hardware is excellent, Motorola software average.
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2026
Hi Notgniddew, Thank you for your feedback! We’re glad to hear you’re satisfied with the hardware of your Motorola phone and appreciate your input on the software. If you ever need help, give us a holler or reach out to our official Moto Razr Ultra community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
It's lovely, it's fast and IT FITS IN MY POCKET.
on March 7, 2026
Posted by: KG in Oregon
from Oregon
I've had ZFlips from the year they first came out. I'm 78 and live alone. I feel safer with a phone that fits in my pocket or my nightstand 24/7. I trade in every other year. I know how to treat a flagship phone. I was looking to see what the 2026 releases would look like and compare the next Zflip to the next Razr Ultra. I realized that the current Razr Ultra would be a significant upgrade to the Zflip 6 and the upcoming Zflip still wouldn't beat it for the things that I like and use most like the cameras, storage, light, and connectivity to my watches, CGM and earbuds and 911. And since it's March, a new 2025 Ultra was discounted, had an upgrade to 1tb of storage, came in a color I really liked and came with ear buds. Win, win, win, win, win. I love it. Love the way it looks and feels in my hand. My yellow Zflip looks clunky next to the Ultra. Loads of storage for my photos and even the selfi camera is 50 MP. It's fast, lovely screens, all my apps on the front screen, connects to all my health gear, has gestures I will actually use and IT FITS IN MY POCKET. Perfect.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2026
Thank you for sharing such a detailed and enthusiastic review! We’re thrilled to hear that your Razr Ultra fits perfectly into your lifestyle and meets your needs, from the cameras and storage to connectivity with your health devices. It’s great to know you’re enjoying the design, speed, and features, and that it continues to make your daily life easier and more convenient! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Run, run as fast as you can
on March 5, 2026
Posted by: Tx2026
from Dallas, TX
Broke immediately. An incredibly delicate phone, terrible camera, super slow processing.
Response from motorola.comBy Mitch, Motorola Customer Care, March 9, 2026
Hi Tx2026, We’re sorry to hear about your experience and appreciate you sharing your feedback. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
Wish I would have listened
on March 5, 2026
Posted by: Scooter8910
from Minnesota
I bought the Motorola razor ultra May of 2025 and should have listened to everyone that said not too. The screen protector on the inside is already lifting off. The camera quality is incredibly poor and turns all of my photos full. Face timing with family and friends is horrible. They say my picture is always pixelated
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 9, 2026
Hi Scooter8910, Thank you for sharing your feedback. We’re sorry to hear about your experience. If the inner screen protector is starting to lift, we recommend not removing it yourself, as it is specially designed for the foldable display. Our support team can help check available service options if needed. Regarding the camera and video call quality, you may try restarting the phone, checking for the latest software update under Settings > System > System update, and clearing the Camera app cache by going to Settings > Apps > Camera > Storage & cache > Clear cache. Clearing the cache will remove any temporary files being stored by the device. Also, ensure you are connected to a strong Wi-Fi or mobile data network when making video calls, as connection strength can affect video clarity. If these steps do not help, please reach out to us so we can take a closer look and assist you further.
Written by a customer while visiting motorola.com
Customer Rating
5
Why didn't I move from iPhone sooner!
on March 3, 2026
Posted by: bjoh
from Thousand Oaks, CA
I moved from an iPhone to the Razr about 3 weeks ago. The phone is very fast - every app and web browser pages load instantaneously. It is a very well made phone. I look forward to many years using this phone. Have made extensive use of the external display.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 4, 2026
Hi Bjoh, Thank you for sharing your experience! We’re thrilled to hear that your transition to the Razr has been smooth and that you’re enjoying the speed, build quality, and external display. We hope it continues to serve you well for many years to come, and we appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
The phone meets my high expectations.
on March 3, 2026
Posted by: Bob28
from Charlotte, NC
Received the phone two weeks ago. Overall, the phone meets my expectations, and I had high expectations! Used to have other Flip and Fold phones (not from Motorola), and this one feels superior.
Motorola, please do better with the trade-in credits. Your competition is processing them much faster. Waiting a month for a trade-in credit can steer me back to your competition, which has a processing time of around a week.
Motorola, please do better with the trade-in credits. Your competition is processing them much faster. Waiting a month for a trade-in credit can steer me back to your competition, which has a processing time of around a week.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 3, 2026
Thank you for sharing your feedback, Bob28. We’re delighted to hear that the phone has met your high expectations and that you feel it performs superiorly compared with other flip and fold devices you’ve used.
We also appreciate your input regarding trade-in credits. We understand that timely processing is important, and we are actively passing feedback like yours to our teams for consideration. While we can’t guarantee immediate changes, your comments help us improve the overall customer experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
We also appreciate your input regarding trade-in credits. We understand that timely processing is important, and we are actively passing feedback like yours to our teams for consideration. While we can’t guarantee immediate changes, your comments help us improve the overall customer experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com