Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product.
(
112 out of
150)
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
5
Excellent durable phone!
on March 17, 2026
Posted by: RickT
from Knoxville, TN
I absolutely love this new Razr! I have broken so many screens and I hate that flat feeling of many phones. The folding capacity of the Razr is so convenient!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 18, 2026
Hi RickT, Thank you for your review! We’re thrilled to hear that you’re enjoying the durability and folding design of your new Razr. It’s great to know that the foldable form factor makes it convenient while helping you avoid the flat-screen issues you’ve experienced before. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Pretty good phone
on March 17, 2026
Posted by: Caleb_L
I got this about a month again and I love it, I don't really know how I feel about the application though as I switched over from iPhone, it's definitely a lot more complicated and there's really not reason for all the AI stuff. I will say though if you get one it's pretty steardy. I've dropped it a few times on accident of course but am having problems finding a phone case . Otherwise the hinges are good and it makes for a good phone I would say it's a little taller then an iPhone 12 but when folded it fits into a woman's front pocket just fine and those are small
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 18, 2026
Thank you for sharing your experience, Caleb_L. We’re glad to hear that your Razr is holding up well and that the hinges and foldable design are working for you. We understand that switching can take some getting used to, and we appreciate your feedback on the app and AI features. Finding the right case can be tricky, but we hope you’re able to find one that fits perfectly. If you ever need help, give us a holler or reach out to our official Moto Razr Ultra community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Sharp as a tack! Well designed and on point.
on March 16, 2026
Posted by: MIMike
from Mid Michigan
Power and practicality combine in the stylish functional device. Razr Ultra 2025 packs a punch and has everything and more! Powerful processor, beautiful graphics, great camera, AI, well curated software, and a foldable format!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2026
Hi MIMike, Thank you for sharing your experience! We're thrilled to hear that the Moto Razr Ultra 2025 is exceeding your expectations with its performance, design, and features. It’s great to know you’re enjoying the processor, graphics, camera, AI, and foldable format all in one device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
on March 16, 2026
Posted by: Brian1978
from Rochester, NY
I bought the phone for my wife as an anniversary gift and she is extremely happy with it
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 18, 2026
Hi Brian1978, Thank you for sharing! We’re thrilled to hear that your wife is enjoying her new phone, and we’re honored that it could be part of such a special occasion. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
A good choice
on March 14, 2026
Posted by: Rumicar
from Texas
I've had the phone for a little less than a month and have been quite pleased with it. Battery life is exceptional for my purposes, and the sound is really good. There have been a couple of glitches, but rebooting resolved them. Too soon to give it five stars, but a bit more time and I might change my mind.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 18, 2026
Thank you for sharing your experience, Rumicar. We’re glad to hear that the battery life and sound quality have met your expectations. It’s normal to encounter occasional glitches with a new device, and rebooting often helps resolve them. We appreciate your feedback and hope that as you continue using your phone, it will fully meet your needs. If you ever need help, give us a holler or reach out to our official Moto Razr Ultra community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Almost perfect
on March 13, 2026
Posted by: MickieMo
from Seattle, WA
I love this phone. It is super fast, stylish, convenient (fitting into just about any handbag or pocket), has a decent camera (by phone standards), and it has a beautiful screen. Why only four stars? I miss the micro-SD card slot on my previous Moto phones. If this phone was released with a micro-SD card slot, it would be perfect.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2026
Hi MickieMo, Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the speed, style, and convenience of your new phone, as well as the screen and camera. We understand how a micro-SD card slot can make a difference for extra storage, and we appreciate you sharing that perspective. Your insights help us as we continue to design devices that balance performance, style, and features. We’re thrilled that overall you’re loving your phone, and we’re always here if you need tips or support to get the most out of it. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on March 13, 2026
Posted by: Rattman
from Munith Michigan
I am very happy with this phone it's nice to b able to carry it in my front pocket instead my back
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2026
Hi Rattman, Thank you for sharing your experience! We’re glad to hear that the phone’s size and features are making your daily life more convenient. Being able to carry it comfortably in your front pocket is exactly the kind of practical design we aim for. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Ok but 3 resets
on March 13, 2026
Posted by: Donut man
Stable.but reset for 3 times so far. Other then this ok
Response from motorola.comBy Mitch, Motorola Customer Care, March 18, 2026
Thank you for sharing your feedback. We’re glad to hear that your phone is working well overall, but we understand that having to perform three resets so far can be frustrating. To help prevent further resets, we recommend checking for any software updates under Settings → System → Software update, clearing app caches for apps you use frequently, and restarting the phone regularly to keep system processes running smoothly. If you ever need help, give us a holler or reach out to our official Moto Razr Ultra community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com