Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product.
(
112 out of
150)
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
5
Highly recommend!
on April 2, 2026
Posted by: rejehi740
from OH
I purchased 2025 Motorola Razr Ultra about five weeks ago after dropping my 2024 Razr while on vacation.😩 This phone is fantastic! It has a great camera, and the screen is bright and easy to see. No need for extra storage, and the refresh rate is superior. Battery charging is quick with a great battery life. I highly recommend this phone. Now let's see if I can refrain from testing gravity with it like the last one!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 2, 2026
Thank you for your wonderful feedback, Rejehi740. We’re thrilled to hear that you’re loving your Moto Razr Ultra 2025 and that the camera, bright display, refresh rate, and battery performance are all standing out for you. It’s great to know the storage and fast charging are making your experience even better. We truly appreciate your recommendation and your continued support. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Magenta Nostalgia
on April 2, 2026
Posted by: Lumi
I wanted this phone for a while and though it had mixed reviews I genuinely like it. I have shad it for about a month now. It’s cute. Discreet and had tiny Easter eggs like the Retro Moto reminds me of my old razr v3. The battery life is long lasting. The only thing is I can’t assign text tones to specific contacts. It’s not a need to have but definitely something to look into as if I am not actively looking at my phone, the notification sound is the same for all notifications and I can’t decipher the priority. Other than that I really like it. As a long time Apple user, it just feels better to have my Razr.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 2, 2026
Hi Lumi, Thank you for sharing such a thoughtful review. We’re delighted to hear that you’re enjoying the Magenta Nostalgia design, the Retro Moto touches, and the long-lasting battery life. It’s especially wonderful to know the experience brings back great memories of your classic Razr V3 while still feeling fresh and enjoyable today. We also appreciate your feedback about assigning custom text tones for specific contacts, as suggestions like this are valuable for helping us improve future experiences. Thank you for choosing Motorola and welcome back to Razr.
If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Powerful phone with all the bells and whistles.
on April 2, 2026
Posted by: JohnnyRock
from Paradise, Texas
Motorola has really made the best, foldable, phone on the market. I was shocked by the sheer power this phone has. It has super fast processing speed, plenty of RAM, 1 terabyte of storage and takes beautiful photos. There's still so much I haven't even tried and I'm blown away. I love this phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 2, 2026
Hi JohnnyRock, Thank you for your amazing feedback! We’re thrilled to hear that you’re enjoying the power, speed, and features of your Motorola foldable phone. It’s great to know the storage, performance, and camera are exceeding your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Enjoyable
on March 30, 2026
Posted by: Je30
from Sulphur Springs Texas
As of now I am enjoying the phone
Still learning how to use some of the features
Still learning how to use some of the features
Response from motorola.comBy Mitch, Motorola Customer Care, March 31, 2026
Hi Je30, Thank you for sharing your experience! We're glad to hear you're enjoying your phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome!
on March 30, 2026
Posted by: Rob endurance
I love the simplicity, and all the great features.
Response from motorola.comBy Mitch, Motorola Customer Care, March 31, 2026
Hi Rob, We're thrilled to hear you're enjoying the simplicity and features of your phone. Enjoy exploring everything it has to offer! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Beware of Bluetooth problems
on March 30, 2026
Posted by: Bankonit
I've had the phone about 6 months now. I love many aspects of the phone like the foldable screen, massive storage, and built in AI. However, android has been updating their Bluetooth stack and it is not playing nice with this phone. I can't connect to half the devices I own. Even if I can connect, headphones seem to be a never ending battle with no sound through the headphones. I've sent it in for a warranty repair and it came back with no repairs. Basically all the hardware tests fine so there is nothing to replace. The problem is all in the software. I was hoping android 16 would fix the glitch but it didn't. I'm really unhappy with the phone and Motorola hasn't offered a solution to the problem.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 31, 2026
Hi Bankonit, Thank you for taking the time to share such detailed feedback. We're sorry to hear about the Bluetooth trouble you’ve been experiencing. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
on March 26, 2026
Posted by: JHev24
The RAZR Ultra is an exceptional smartphone!!! Really enjoying it and proud to show it off.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, March 27, 2026
HI JHev24, Thank you for your feedback! We’re glad to hear you’re enjoying your RAZR Ultra and feeling proud to show it off. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5
Exterior screen is a game changer
on March 24, 2026
Posted by: Dave R
I have had dozens of phones and this is my third flip phone. I’ve also had a OnePlus foldable. Normally the flip phones I don’t love. This is the first one that I do love because of the excellent front facing screen. Being able to do most of my task on that front screen makes this phone enjoyable. I only open it when I really need to get into something. Plus, it is just super well built. My only complaint, and this is not a fault of the phone, is that there aren’t good cases for it. Either they fall off when the phone has folded, or they just interfere with the phones function and beauty.
Response from motorola.comBy Mitch, Motorola Customer Care, March 25, 2026
Hi Dave R, We’re thrilled to hear the exterior screen is making a big difference and that you’re enjoying the convenience and build quality of your flip phone. It’s great to know it’s enhancing your daily use and making the phone truly enjoyable. We appreciate your note about cases. Finding the right fit can be tricky, but your feedback helps us and others in the community. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com