Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product.
(
112 out of
150)
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
5
Best flip phone
on April 13, 2026
Posted by: Anonymous
Premium quality. Very good display although could be brighter. Get rid of the AI side button, it's worthless.
Response from motorola.comBy Mitch, Motorola Customer Care, April 14, 2026
Hi Joshadambarro, We’re glad to hear you’re enjoying the premium build quality and display experience. We also appreciate your honest comments regarding brightness and the side button feature. Input like this is very valuable and helps us understand how customers are using their devices day to day. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
2
ruined by ai
on April 12, 2026
Posted by: blue
I've had it for a few months now and though the phone works well overall, the ai sludge weighs it down tremendously. There's a button that I can't make usual, and it's incredibly cheap feeling to be created by baked in Motorola apps with ai generated images. For how expensive the phone is, this is essentially unredeemable to me not just from a product perspective but from an ethics one and unless addressed I'm certainly going to look to a different company for my next phone. I'm not alone in this sentiment, I don't know anyone who enjoys looking at ai generated images, and the opinion that ai is being forced down consumer's throats seems pretty common. The "ai" button needs to be reprogrammable, and stuff baked into the phone just can't be ai generated, it's so cheap. Disappointed as before this I quite liked Motorola
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, April 13, 2026
Hi Blue, Thank you for sharing your honest feedback, and we’re sorry to hear that your experience with the phone has not met your expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Razr 2025 is Lit
on April 11, 2026
Posted by: Baylonskoll95
I bought this phone a month ago and I've enjoyed it since, the charging is my favorite part.
The battery lasts long, camera quality is great however I will mention an annoying bug with the selfie camera for the most part it works when I don't need it and it doesn't work when I need it. But I take less selfies now but still is a bummer for the time being I'm waiting on a fix.
I don't want another phone, I found my favorite.
The battery lasts long, camera quality is great however I will mention an annoying bug with the selfie camera for the most part it works when I don't need it and it doesn't work when I need it. But I take less selfies now but still is a bummer for the time being I'm waiting on a fix.
I don't want another phone, I found my favorite.
Response from motorola.comBy Mitch, Motorola Customer Care, April 13, 2026
Hi Baylonskoll95, Thank you for sharing your experience! We’re thrilled to hear that the Razr 2025 has become your favorite phone and that you’re especially enjoying the charging speed, long battery life, and great camera quality. We’re sorry to hear about the inconvenience you’ve experienced with the selfie camera behaving inconsistently. We understand how frustrating it can be when a feature works unpredictably, particularly when you rely on it. We'd like to help. Please check the email we sent you and reply at your earliest convenience.
Written by a customer while visiting motorola.com
Customer Rating
5
Flip Phone/Easy to Use
on April 10, 2026
Posted by: Anji
from Gillette, Wyoming
I bought this phone 3 weeks ago and love it. Love the flip phone it's small and has all the functions I need. Very easy to use. So far extremely impressed 😁
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 13, 2026
Thank you for your wonderful feedback, Anji. We’re delighted to hear that you’re enjoying your new flip phone and finding it compact, easy to use, and packed with the features you need. It’s great to know it has made such a strong impression in just a few weeks. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Bastante más que un teléfono
on April 9, 2026
Posted by: Cartiles99
from Daybreak, South Jordan UT
Llevo casi un mes con el teléfono Razr Ultra + 2025 y me está sorprendiendo de forma muy favorable. Todavía creo que no le sacado todas las posibilidades que tiene el dispositivo, sobre todo combinar el uso de las dos pantallas y con todas las apps, pero me sorprende cada día sus posibilidades y realmente se siente que es avance en todos los sentidos, que va más alla de lo que ha sido el uso del teléfono móvil.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 13, 2026
Hi Cartiles99, Thank you for your amazing feedback! We’re thrilled to hear that the Razr Ultra+ 2025 continues to impress you and that you’re discovering more of its capabilities each day. It’s wonderful to know that the dual-screen experience and overall performance feel like a true step forward beyond a traditional smartphone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
We use Google Translate. We apologize for any grammatical and spelling errors.
Hola, Cartiles99: ¡Gracias por tus fantásticos comentarios! Nos entusiasma saber que el Razr Ultra+ 2025 sigue impresionándote y que cada día descubres más de sus capacidades. Es maravilloso saber que la experiencia de doble pantalla y el rendimiento general se sienten como un verdadero paso adelante respecto a un teléfono inteligente tradicional. Si te interesa, te invitamos a seguir nuestra página oficial de la comunidad: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Utilizamos Google Translate. Pedimos disculpas por cualquier error gramatical u ortográfico.
We use Google Translate. We apologize for any grammatical and spelling errors.
Hola, Cartiles99: ¡Gracias por tus fantásticos comentarios! Nos entusiasma saber que el Razr Ultra+ 2025 sigue impresionándote y que cada día descubres más de sus capacidades. Es maravilloso saber que la experiencia de doble pantalla y el rendimiento general se sienten como un verdadero paso adelante respecto a un teléfono inteligente tradicional. Si te interesa, te invitamos a seguir nuestra página oficial de la comunidad: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Utilizamos Google Translate. Pedimos disculpas por cualquier error gramatical u ortográfico.
Written by a customer while visiting motorola.com
Customer Rating
5
Best phone I have ever owned
on April 9, 2026
Posted by: Link54
It is the most fantastic phone ever. A clamshell phone is so clearly the way to go and with the Great RAM and processor speed and cameras there is simply nothing more that could be asked for. The ability to do everything on the front screen makes it a lot more interesting than other phones as well
Response from motorola.comBy Mitch, Motorola Customer Care, April 9, 2026
Thank you so much for sharing such fantastic feedback, Link54. We’re delighted to hear that this is the phone you have ever owned. It’s wonderful to know that you’re enjoying the clamshell design, strong RAM and processor performance, excellent cameras, and especially the convenience of being able to do so much from the front screen. We’re glad these features are making the experience stand out and feel even more exciting compared with other phones. Your kind words truly mean a lot to us. Thank you for choosing Motorola and for taking the time to share your experience! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
2
nice style BUT..
on April 9, 2026
Posted by: nicefx2001
from Nassau, NY
bought the razor 3 weeks ago nice style But phone turns off a lot or it freezes and I can't turn it off while the phone get HOT
Response from motorola.comBy Mitch, Motorola Customer Care, April 9, 2026
Hi Nicefx2001, Thank you for sharing your experience. We're sorry to hear that your Razr has been turning off unexpectedly and getting hot. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
Great design that comes with a couple of glitches
on April 8, 2026
Posted by: Sinwatt
from Cincinnati, Ohio
It's been 3 months and other than a few glitches, I hated the smartphone design philosophy going in "bigger is better" direction and all flagships coming out as massive slabs. This It's my first flip phone (after 20 years or so :) and so it delivered what I've been looking for.
I think it could've been even smaller, like when it flips open, the screen is unnecessarily long and in a weird aspect ratio. Also, I'd definitely consider a thinner version to upgrade to in the future.
So apart from the bright side: Design and performance. Unfortunately, it seems like android ecosystem had started revolving around Samsung and Google phones long ago before I realized. Many main stream apps like Facebook, instagram and Tesla are glitchy. I am specifically disappointed that Tesla app can not utilize the UWB sensor. Also, the home screen freezes from time to time and transition between smaller to larger screens could be glitchy.
Camera is good but I think it's behind what Samsung and Google can deliver with the same hardware. Images are going through weird filters and/or AI processing. Also, most of my shots comes out blurry even thought in good lighting conditions. I don't even bring up low lighting..
Battery life is great and I hope it stays as it is through the first couple years. I'm using over charge protection and try to use it between %20-80, so let's hope that helps.
Overall it's a good phone and flip gestures and qurks are definitely fun and easy-to-adapt to.
I like it and I hope Motorola/Lenovo can keep up the competition.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 9, 2026
Hi Sinwatt, Thank you so much for taking the time to share such a thoughtful and detailed review. We’re glad to hear you’re enjoying the flip design, performance, battery life, and the unique experience the Razr brings compared to traditional smartphones. We’re sorry to hear about the occasional app glitches, home screen freezing, transition delays between displays, and the camera results not always meeting your expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com