Customer reviews from motorola.com
Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Average customer rating
3.9
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
141
4 Stars
41
3 Stars
27
2 Stars
16
1 Star
33
75%of customers recommend this product.
(
112 out of
150)
Customer Reviews for Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Cabaret
Customer Rating
1
Really bad offer from Motorola. I'm disappointed.
on April 25, 2026
Posted by: SY25
from BEDFORD, New Hampshire
I bought it a month ago, but finally opened the box yesterday because of a really tiring travel schedule! How surprised I was when I found in the box just the phone itself & the cable! No charger, no modern & fashion case! And what is worse, I got 2 phones, one for me & one for my wife! Support doesn't want to help me. On the website, there is no information about such a strange offer, but there is a lot of advertising about how to quit this phone & case! Even in comments & reviews!
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, April 29, 2026
Hi SY25, We’re sorry to hear about your experience and understand how disappointing this must have been, especially after your recent purchase. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
Trash
on April 23, 2026
Posted by: MotorolaDoBetter.
Motorola software sucks. The phone is garbage is trash not worth it. Don't you ever buy Motorola garbage products, you've been warned!!
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, April 23, 2026
Hi MotorolaDoBetter, We’re sorry to hear about your experience. We understand how frustrating it can be when the software does not meet expectations. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
My all time favorite flip phone.
on April 23, 2026
Posted by: LumiRam
from Fort Wayne, Indiana
I'll start by saying that I was never planning on getting a flip phone. Don't get me wrong I love the concept of flip phones. Taking less space in your pockets. To being able to end the call by close the phone. But my main gripe was the screen. I used to have a Samsung flip. I forgot what version it was. Back in 2020, and I had to return that phone 3 times since the screen kept cracking at the crease.
But after seeing the deal to get the 1TB version of this phone as a free upgrade, for the price. I couldn't pass on the deal. And so far I'm loving this phone. Everything about it! To the 68 watt charging. OLED panel. Side mounted finger print scanner in the power button. S physical sims tray slot. Oh and before I forgot. Since they don't mention this at all under the specs for some reason. This phone does have Ultra Wide Band, but only for the ultra. The other variants do not have it. So if you have a car that uses a virtual key. It will detect your phone as a key unlocking and locking your car based on towards it or away.
My favorite part of this phone is the screen on the back. I love that I can answer calls or use apps without having to open the phone up. Keep in mind you'll need to give the apps permission to use the back screen. Also cam corder mode is super cool same with the view finder for selfies using the back cameras or to show people what the camera sees before you take the picture as a view finder.
I believe one of the most unique parts about this phone is that you can actually use face unlock through the back cameras. In all phones so far face unlock only works with the front camera. But the fact I can keep this phone closed and just look at it and have it open is insane to me.
My only complaint is that this phone does come with some bloatware but you can uninstall most things. Including the AI functions in case you don't want or like AI. All can be removed. I also don't like that the button on the left side of the phone can't be rebinded to anything other than the AI function but this can easily be fixed with an update.
Also keep in mind the back material is completely different based on the color you get. The green and red are two different types of leather material and the other two colors are more like a wood grain material. Keep that in mind if you want a nice feeling back material.
Overall I highly recommend this phone and I will come back to update this if I ever have a problem with it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 23, 2026
Hi LumiRam, Thank you for taking the time to share such a detailed and thoughtful review! We’re glad to hear you decided to give the flip phone another try and that it’s been a much better experience for you this time around. It’s great to know you’re enjoying key features like the fast charging, display quality, external screen functionality, and unique capabilities such as using apps and face unlock without opening the phone. Your insights about Ultra Wideband support, materials, and customization are especially helpful for others considering the device. We also appreciate your honest feedback regarding preloaded apps and button customization. Input like this is valuable and helps improve future updates and overall experience. We’re happy the phone has made such a strong impression, and we truly appreciate your recommendation. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
A Premium Foldable That Fits My Life Perfectly
on April 20, 2026
Posted by: luckymaf
I’ve used the Motorola Razr Ultra 2025 for a month, and it’s been outstanding. The Rio Red color looks premium, and the phone has a luxurious, solid feel when folded. It fits perfectly in my pocket and feels great in daily use. Most of the time I don't have to open the phone because the exterior 4" screen tells me everything I need to know at a glance
I installed Microsoft Launcher to match my Surface Pro 11 and Microsoft 365 workflow, and the integration has been seamless. The Razr Ultra performs smoothly, looks fantastic, and has become a natural part of my Microsoft ecosystem.
Highly recommended for anyone wanting a stylish, modern foldable that delivers both form and function.
Response from motorola.comBy Mitch, Motorola Customer Care, April 23, 2026
Hi Luckymaf, Thank you for sharing such a detailed review! We’re glad to hear the Razr Ultra 2025 has been a great fit for your daily use and that you’re enjoying the premium design, pocketable form factor, and the convenience of the external display. It’s also great to know the performance has been smooth and that it integrates well into your Microsoft ecosystem and workflow. We appreciate your recommendation and are happy the device is delivering both style and functionality for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Better than Samsung
on April 17, 2026
Posted by: Ice74
Bought this about a month ago. I honestly love this phone. Had Samsung Flip 5 & 6 before this. Everything is better with this phone. Battery is a lot better, it does get hot with my drone app but not with Android auto. Software much better.
Response from motorola.comBy Mitch, Motorola Customer Care, April 20, 2026
Hi Ice74, Thank you for sharing your experience! We’re glad to hear you’re really enjoying your phone and that the battery life and software have been a great improvement for you. It’s also helpful to know how it performs with different apps like your drone app and Android Auto. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Check compatibility
on April 15, 2026
Posted by: Ed01
from Florida
Having used a Razr + for two years I am well pleased with the quality of the ultra. Unfortunately, I had to return it as we found it was not compatible with our mobile provider
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, April 15, 2026
Hi Ed01, Thank you for sharing your experience with us. We’re glad to hear you were pleased with the Razr Ultra’s quality, especially after using the Razr+ for two years. We’re sorry to learn it wasn’t compatible with your mobile provider and that you had to return it. We understand how important carrier compatibility is, and we appreciate your feedback on this.
Written by a customer while visiting motorola.com
Customer Rating
5
A great move
on April 15, 2026
Posted by: SFH!
from Florida
I'm loving my Razr Ultra! I'm using the front screen much more than I thought I would. Is so nice to be able to keep in my front pocket. This phone is buttery smooth and fast. I am very glad I moved to a flip phone.
Response from motorola.comBy Carlos, Motorola Customer Care, April 15, 2026
Hi SFH!, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying your Razr Ultra and making great use of the front screen. It’s great to know the compact, pocket-friendly design and smooth performance are working so well for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5
Nice and small from factor when folded.
on April 13, 2026
Posted by: Billybob79
from The Midwest
I bought this about a month ago. So far I really like the device but curious how long the moving parts will last.
Response from motorola.comBy Mitch, Motorola Customer Care, April 13, 2026
Hi Billybob79, We’re glad to hear that you’re enjoying the compact folded design and that the device has been a good fit for you so far.
We understand your question about long-term durability. The hinge is designed and tested for extensive everyday use to provide reliable performance over time. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
We understand your question about long-term durability. The hinge is designed and tested for extensive everyday use to provide reliable performance over time. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com