Customer reviews from HRBlock
H&R Block - Tax Software Prem & Bus 2026 - Windows
Average customer rating
4
(9,581 Reviews)
Rating breakdown 9,581 reviews
5 Stars
5,223
4 Stars
1,677
3 Stars
1,025
2 Stars
689
1 Star
967
71%of customers recommend this product.
(
2,955 out of
4,161)
Customer Reviews for H&R Block - Tax Software Prem & Bus 2026 - Windows
Posted by: TAXMAN18
from MD/CO
Verified Purchase:Yes
I have used for years only real complaint is the cost of each additional state. Each one cost nearly as much as total software package.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Commerce City, CO
Verified Purchase:Yes
I love the way this software guides me through all the topics I need to address. When I need to review or correct something, it is easy to navigate back to the appropriate entries.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Great Product and Easy
from Dallas, tx
Verified Purchase:Yes
So easy to use and understand, we will definitely will be using this every year
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: TOM COO
Verified Purchase:Yes
Would not import, would not E file, would not import from last years Turbo Tax, would not compute State and A-I support was pitiful
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: phil31
from Black Mountain NC
Verified Purchase:Yes
I had to toss the Business one and buy TurboTax because it would not let me enter my own depreciation valuations. On the personal side, filing got delayed until April because of some weird issue with K-1s that kept saying "wait for update to file"
Also, especially the Business one - ancient code and doesn't resize for current large monitors with high resolution.
Also, especially the Business one - ancient code and doesn't resize for current large monitors with high resolution.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jmohr
Verified Purchase:Yes
Software was ok, although I was unable to file using it until receiving an update in April! (Could have been due to IRS?) However, I was promised 5 installations of the software but only got two before being told I had exceeded my allowance. Very disappointing and inconvenient!
No, I would not recommend this to a friend.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rrobert
from SC
Verified Purchase:Yes
My only frustration was there was one thing stopping me from filing and it took over a month before it was fixed. It was your issue not mine. I never could get information when it would be fixed. After three updates it was finally fixed and I could file
Pros: Easy to prepare
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Taxpayers63
from Texas
Verified Purchase:Yes
Did what I needed. Not all information is illustrated. The new benefit for seniors over age 65 was not explained or even mentioned in the software. All new changes should be illustrated.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock